Mozilla

Pre-orders start today for Flame, the Firefox OS developer phone

Update 2014-07-15: The pre-order period has ended and the Flame is now available as a standard order, with shipping in 7-10 days.

The Firefox OS Flame reference device that we announced at end of February is now available for pre-order at everbuying.com for $170 including free shipping.

Pre-order now.

To standardize the design, development, and testing of Firefox OS, Mozilla has partnered with a company called Thundersoft to manufacture, distribute, and update a Firefox OS reference phone called the Flame. Until now, there has been no “reference device” and the options for getting something through retail were limited.

Mid-tier phone hardware

The Flame is representative of the mid-tier phone hardware Mozilla and its partners are targeting over the coming year. It was designed for our developer and contributor community, so we worked with the manufacturer to keep the price as low as possible. We’re excited that we are able to bring a high quality reference device to our developer community at an affordable price.

The Flame will also be a great development and testing environment for third party app developers targeting Firefox OS and HTML5. The phone offers a software configurable RAM option that can be made to emulate many different devices that will be commercially available later this year.

Our partner will provide the Flame with updates to each new major version of Firefox OS and a simple mechanism for switching between different release channels; offering Nightly builds that will keep you at the forefront of Firefox OS development.

If you’ve held off on getting a Firefox OS phone because they weren’t available in your region or the phones in market didn’t meet your development and testing needs, don’t miss out on the opportunity to pre-order one of these Flame reference phones today.

Specifications & unlocked!

The Flame is unlocked from any network and comes with the bootloader unlocked.

  • Qualcomm MSM8210 Snapdragon, 1.2GHZ Dual core processor
  • 4.5” screen (FWVGA 854×480 pixels)
  • Cameras: Rear: 5MP with auto-focus and flash / Front: 2MP
  • Frequency: GSM 850/900/1800/1900MHz
    UMTS 850/900/1900/2100MHz
  • 8GB memory, MicroSD slot
  • 256MB – 1GB RAM (adjustable by developer)
  • A-GPS, NFC
  • Dual SIM Support
  • Battery capacity: 1,800 mAh
  • WiFi: 802.11 b/g/n, Bluetooth 3.0, Micro USB

NOTE: Once pre-ordered, the Flame will take approximately four weeks before it ships. The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan, please visit here for more information.

For more information:
Mozilla Developer Network guide to the Flame reference phone

222 comments

Comments are now closed.

  1. Matt Brubeck wrote on May 27th, 2014 at 09:09:

    What size(s) of SIM card does the Flame support?

    1. Asa Dotzler wrote on May 27th, 2014 at 09:16:

      It has two standard (mini-SIM) SIM slots.

      1. Marcio wrote on May 27th, 2014 at 11:33:

        Having a reference phone that developers can buy is a great deal for a development of a phone. This is more effective IMHO than the model of community folks waiting for a free phone.

        1. Asa Dotzler wrote on May 28th, 2014 at 12:10:

          Marcio, yeah, that’s our hope. Well, we’re going to do both and hope that works better than doing neither :)

          1. Marcio wrote on May 28th, 2014 at 13:32:

            Good for Mozilla to have someone like you involved.

    2. Frederik wrote on May 27th, 2014 at 09:16:

      Two Mini-SIM.

    3. Pier Chang wrote on May 27th, 2014 at 20:00:

      2 slot of Normal SIM

  2. Rowan Lewis wrote on May 27th, 2014 at 09:24:

    The specs say “Music format: AMR, MP3, OGG, WAV” which is slightly ambiguous given how people use it. Is this OGG Vorbis only, or is OGG Opus also supported?

    1. nemo wrote on May 27th, 2014 at 09:41:

      Rowan, I’m kinda curious about that myself. Seems likely that software decoding would be available, since it has been integrated into Firefox on desktop/mobile for a while now, but I kinda wonder about the state of opus in hardware.

    2. Jim Davis wrote on May 27th, 2014 at 11:59:

      What , no FLAC? Big mistake, but can prob easily be added

    3. Luke wrote on May 27th, 2014 at 22:39:

      Are mp4/m4a files supported on FirefoxOS in general? Android OS usually supports it, meaning we can access files from iTunesU etc.

  3. sam wrote on May 27th, 2014 at 09:32:

    No SD card slot? That would be handy if you are regularly booting different OS versions.

    1. Asa Dotzler wrote on May 27th, 2014 at 09:48:

      There is an SD card slot.

  4. Joe wrote on May 27th, 2014 at 09:33:

    Is there any information about T2Mobile / Mozilla’s process in making sure the components are ethically sourced and handled? Concerning both mineral sources (e.g. no conflict coltan) and working conditions for those doing the manufacturing (e.g. no child labor)?

    1. Asa Dotzler wrote on May 27th, 2014 at 09:48:

      No.

      1. webmonkey wrote on May 28th, 2014 at 02:12:

        it would be great if mozilla could work towards ethical sourcing for the next iteration.

        maybe partner with the good people at fairphone?

        mozilla is so much cooler then war and deforestation :P

    2. Martin wrote on May 27th, 2014 at 13:53:

      I belive that Foxconn is collaborating with Mozilla around the hardware. Do i need to say more… big turn of that made me unhype the whole thing around me and my friends.

      1. Mark wrote on May 28th, 2014 at 10:18:

        My God, give them a break already. Do you know how hard it is to bring a cell phone to market? This is a DEVELOPER/EARLY ADOPTER phone. Feel free to complain to the OEMS who hopefully end up making Firefox OS powered devices about how their plastic should be sourced.

        No need for you to go around bad mouthing the Flame. People are asking for FLAC, keyboards, and the kitchen sink. This isn’t the be-all end-all phone for normal end users who are cross-shopping vs the iPhone 5s or Samsung Galaxy S5.

        1. Max wrote on May 28th, 2014 at 11:10:

          Well said. Peeps need to remember its intended purpose: a developer reference device. Hopefully other manufacturers will jump on-board soon.

        2. jhall wrote on May 28th, 2014 at 11:24:

          Agreed.

          Mozilla’s mission of opening up the smartphone ecosystem and moving it into lower cost markets is already incredibly difficult.

          FFOS still may not succeed! I think we can all agree that Mozilla’s current mission is noble and good on its current merits alone.

          If people have a problem with how devices are made, complain to the people actually making the devices (or at least google). Mozilla is just an easy target because they are open and try to be principled. This is just lazy activism. (see the EME complaints, the rage should have been directed towards google, microsoft, apple)

          If all these would-be do gooders want Mozilla to have any sort of leverage for their pet projects, maybe Mozilla needs to actually have some leverage first. For example, if FFOS is used by hundreds of millions of people then maybe they can exert some influence over device manufactures.

          I have an novel concept, how about we all make sure mozilla succeeds in its primary missions (hard) and then move onto peripheral missions (even harder).

  5. Robert wrote on May 27th, 2014 at 09:38:

    Can the phone be operated as a WiFi-only VoIP phone, without SIM cards?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:07:

      The phone supports Wi-Fi and Firefox OS.

  6. Christoph Burgdorfer wrote on May 27th, 2014 at 09:39:

    Hi there,

    the ecommerce website doesn’t seem to have the very best WebOfTrust rating, to be honest. I wouldn’t buy from there.

    https://www.mywot.com/en/scorecard/everbuying.com

    1. Asa Dotzler wrote on May 27th, 2014 at 10:07:

      Yeah. I hope our experience with them will be better and enough people will share that feedback with WOT.

      1. Benoît Vernier wrote on May 27th, 2014 at 14:20:

        Can I ask why you chose them instead of another, trustful website?

        1. Asa Dotzler wrote on May 28th, 2014 at 12:13:

          This was our partner’s partner. Mozilla instigated this device, but we’re not making it, shipping it, or supporting it. That’s all Thundersoft/T2Mobile. We are definitely looking into better options if there’s a next time.

    2. Jason Johnston wrote on May 27th, 2014 at 10:51:

      Yikes, they included my password in plain text in the registration confirmation email. Really not inspiring confidence. :0

      1. Rona wrote on May 29th, 2014 at 00:16:

        Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
        For Express Checkout Payment customer,Everbuying.com will help register the account and send information to the customer,which can help him track and follow orders easily.
        Please feel free to contact the email aftersale01@everbuying.com if need any help.
        Many Thanks Rona

      2. Rona wrote on May 29th, 2014 at 02:06:

        Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
        You should have used “Express Checkout” without registering. In this case, Everbuying.com will automatically generate an account and send the user name and initial password to the customer, which can helps to track the orders. You can change the password any time.
        Please feel free to contact aftersale01@everbuying.com for any other questions.

        Rona

    3. Rona wrote on May 29th, 2014 at 00:15:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com will solve all the issues for all the customers, please feel free to contact the email aftersale01@everbuying.com.
      Many Thanks Rona

  7. Patrick wrote on May 27th, 2014 at 09:54:

    For how long will the Flame receive updates?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:06:

      We currently have a contract for one year of updates. By then, I’m hopeful we’ll have the architecture to support a community update system that will allow this and other unlocked Firefox OS phones to get updates beyond that initial period. Also, if we need to, we can always extend the contract for a longer period. I think we’ll have community discussions about where best to put the money and effort.

  8. deedend wrote on May 27th, 2014 at 09:58:

    No radio FM?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:03:

      Yes, it has an FM radio.

      1. Luke wrote on May 27th, 2014 at 18:45:

        Glad to hear it – that is one advantage over the similarly priced Geeksphone – along with the RAM usage emulator.

        Does T2Mobile have anything to do with T-Mobile?

        1. Asa Dotzler wrote on May 28th, 2014 at 12:14:

          Nope. T2Mobile is a joint venture between Thundersoft (a mobile software integration firm) and TCL/Alcatel (a handset manufacturer.) Nothing to do with T-Mobile

  9. Lodewijk wrote on May 27th, 2014 at 10:12:

    4.5” screen (FWVGA 854×480 pixels)

    You okay? Sorry, this is not acceptable for me. This race towards high res screens is a very good thing improving design freedom and user experience.

    FHD is a minimum for me personally. It would definitely be worth the extra money thrown at it. Remember, people walk around with something to look at first and foremost! 170usd is very accessible though.

    1. Asa Dotzler wrote on May 27th, 2014 at 10:23:

      Lodewijk, I too prefer super-high resolution screens but that’s not Firefox OS’s current target market and this phone is meant to be a reference phone for Firefox OS development.

  10. prebijak wrote on May 27th, 2014 at 10:19:

    “The Flame ships free to anywhere in the world except for Japan.”

    Does this mean that Flame doesn’t ship to Japan at all, or that the shipping isn’t free?

    Also why is Japan an exception? What are the differences between Japan certified phones and standard ones?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:23:

      Prebijak, we had to do a different certification for shipping into Japan. The Japanese article linked above explains it. There will be a separate ordering process for Japan.

      1. Andrew MacKinnon wrote on May 28th, 2014 at 20:32:

        Is there a page with the details written in English?

  11. Tim wrote on May 27th, 2014 at 10:21:

    This is so exciting; can’t wait to start developing on this.

    Question: one aspect of the Firefox OS that I love is the ability to have it go into a docking station then use it as a full-fledged PC with keyboard + monitor, etc.

    Will there be a docking station available for this?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:27:

      Not at this time. Maybe for Flame v2?

      1. Brandon Frohs wrote on May 27th, 2014 at 12:31:

        Would *love* to have this feature. I originally backed the Ubuntu Edge with this being one of the main features I was looking forward to.

        Psst, if there was any sort of crowdfunding for a Firefox OS phone that could do this (with a way to run PHP or node.js, say with a VM), I would definitely put money down on it.

  12. Justin wrote on May 27th, 2014 at 10:23:

    The site you guys are selling this through unfortunately has a very confusing purchasing flow. I tried to buy one but ended up giving up. I guess I will wait for when I can buy it through a different channel. Ho hum.

    1. Asa Dotzler wrote on May 27th, 2014 at 10:27:

      Justin, I’m looking into this. Can you say more?

    2. Rona wrote on May 29th, 2014 at 00:18:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Could you kindly give everbuying.com more information about this so that they can solve the issue .Please kindly sent email to aftersale01@everbuying.com ,the customer service will check it and solve the issue .
      Many Thanks Rona

  13. Servando Salazar wrote on May 27th, 2014 at 10:24:

    Do you plan on releasing a version with CDMA support? I’d love to use this, and try it out, but my provider is uses a CDMA network here in the USA.

    … one day LTE will be everywhere.

    1. Asa Dotzler wrote on May 27th, 2014 at 10:27:

      Not at this time. Perhaps a cheap pre-paid SIM from another carrier is an option?

  14. Élie Michel wrote on May 27th, 2014 at 10:27:

    I get a strong WoT warning when I try to access everbuying…
    Is everything OK ?

    1. Asa Dotzler wrote on May 27th, 2014 at 10:33:

      Élie, we’re looking into that. Thanks for raising it. I don’t think there is any danger here.

    2. Rona wrote on May 29th, 2014 at 00:19:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com is ok .please feel free to contact the email aftersale01@everbuying.com if you have problems with the company ,the customer service will check it and solve the problems soon.
      Many thanks Rona

    3. Rona wrote on May 29th, 2014 at 02:07:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com takes your shopping experience and security very seriously. Everbuying.com is PayPal verified, Norton secured on a daily basis and have been fully vetted by Verisign; the website is submitted to a thorough malware scan every day with website identity confirmed by Verisign using official records.
      For any other questions, please feel free to contact the email aftersale01@everbuying.com.

  15. Élie Michel wrote on May 27th, 2014 at 10:59:

    Actually I understand WoT: the buying interface is completely inconsistant.
    For example I’ve been asked for my Name and Address *four* times.

    1. Rona wrote on May 29th, 2014 at 00:20:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Please feel free to contact the email aftersale01@everbuying.com if you have problems,customer service will check it and solve the problems soon.
      Many Thanks Rona

    2. Rona wrote on May 29th, 2014 at 01:03:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com will confirm the address again if they could not find out the customer’s address in Google .Please feel free to contact the email aftersale01@everbuying.com if you have been confirmed 4 times,customer service will check it and solve the problems soon.
      Many Thanks Rona

    3. Rona wrote on May 29th, 2014 at 01:25:

      Hi ,Firstly, Everbuying.com is PayPal verified, Norton secured on a daily basis and have been fully vetted by Verisign; the website is submitted to a thorough malware scan every day with website identity confirmed by Verisign using official records.

      As for the confirming times, the website only double confirms user’s name and address. Four times of confirming conflicts against our standard purchase flow. If you still have this problem, please feel free to contact aftersale01@everbuying.com, customer service will help you solve the problems.
      Many thanks Rona

  16. Dan wrote on May 27th, 2014 at 11:31:

    This is good news, looks like an actually good phone. I have been using the ZTE Open to test my apps but I feel this will really show the true potential (especially to my bosses) when showing off Firefox OS

  17. Willy Aguirre wrote on May 27th, 2014 at 12:28:

    What kind of support it has? hardware ?

  18. Brandon Frohs wrote on May 27th, 2014 at 12:34:

    Is this supported on Verizon’s network? I compared the specs with http://en.wikipedia.org/wiki/Cellular_frequencies, but am not entirely sure which parts are important.

    1. Adam Williamson wrote on May 27th, 2014 at 18:06:

      I believe it’d be fine on all U.S. networks except T-Mobile (which is ‘AWS’, usually listed as 1700MHz). In general should be fine on anything except CDMA or AWS networks (as well as T-Mobile, Canada has a few AWS networks – Wind, Mobilicity, Public Mobile, all the small new ones – and there’s a few others around the world, I think, but don’t have details).

      1. Adam Roach wrote on May 28th, 2014 at 11:53:

        Adam:

        The T-Mobile AWS spectrum is legacy; they’re phasing it out and re-farming it for their LTE Advanced deployment. T-Mobile picked up a huge swath of 1900 MHz spectrum across pretty much every US market as part of it’s “break up fee” when the AT&T merger fell through.

        More to the point: I have a Flame passing 3.5G (HSDPA) data on T-Mobile’s network right now: https://dl.dropboxusercontent.com/u/53717247/flame-tmo-hspa.jpg

      2. Brandon Frohs wrote on May 28th, 2014 at 12:22:

        Well, Verizon is listed as CDMA for 3G (which I still run into pretty often in my area), so I’m guessing that means Verizon would work in 4G areas (LTE), but not anywhere else?

    2. Adam Roach wrote on May 28th, 2014 at 12:14:

      Brandon:

      It’s not a matter of frequencies; it’s a matter of protocols. Verizon and Sprint use the CDMA family of technologies. The Flame implements the GSM family of technologies (EDGE, UMTS, HSDPA), which Verizion and Sprint have not deployed (and almost certainly never will deploy).

  19. Eduard Gotwig wrote on May 27th, 2014 at 12:34:

    Excellent. I am really looking forward to this. The conditions for me are top notch. My current smartphone has a 3″ screen, so this is a nice update. Also the resolution looks super fine to me, when the display does not get easily scretches or anything. Asa Dotzler, can you tell me if the image I see above is some photo mockup stuff, or a actual photo? Regarding the screen quality.

    170$ are 125€, alright to me.

    What I hope to do with this phone is test the maximum potential of WebGL on such phones. Can you tell me about anything in this section, Asa Dotzler?
    All in all, I think this thing looks really nice. I have a question about the input for audio: can I use my ordinary headphones?

    1. Asa Dotzler wrote on May 27th, 2014 at 13:26:

      The image above is a render. The phone is high quality. The display is solid but not high resolution. I haven’t scratched my screen after a month of carying in my pocket and dropping it several times.

  20. Vavooon wrote on May 27th, 2014 at 12:54:

    What about battery life?

    1. Asa Dotzler wrote on May 27th, 2014 at 13:24:

      Battery life is good. It will get better. It will get better sooner with more help.

      1. Vavooon wrote on May 27th, 2014 at 14:22:

        Could you tell the digits? :)
        What improvements do you expect?

        1. Asa Dotzler wrote on May 28th, 2014 at 12:17:

          I’ve been using it for a couple of months, as my daily driver for the last month or so and I go about two days between charges. If I’m using it a lot, like spending an hour testing the camera and gallery, or playing angrybirds, then the battery goes faster.

  21. Ricki wrote on May 27th, 2014 at 13:21:

    Cool hw features and FFOS rocks…but the phone is useless if it does not run whatsapp..

    1. Asa Dotzler wrote on May 27th, 2014 at 13:27:

      Ricki, useless for what? This is a developer device. Our developer community doesn’t rely on Whatsapp does it?

      1. Ricki wrote on May 27th, 2014 at 17:41:

        B/c there is no point in developing for a plaftorm that will not be widely adopted. So, not only your developer community relies on Whatsapp, the success of FFOS itself relies on it! Sad, I know, reminds me of PCs on the 90’s.

        1. Max wrote on May 28th, 2014 at 01:55:

          Loqui IM for Firefox OS supports WhatsApp. Do your research before making stupid comments.

        2. Noak Sten wrote on May 28th, 2014 at 06:13:

          It’s the common catch 22 problem. But it has nothing to do with a developer device. I don’t understand how you could spin this piece of news into something negative.

      2. Zhong wrote on May 27th, 2014 at 22:41:

        Hi Asa,

        First – Great job guys! I can’t wait to get hands on this device.

        Ok here’s the deal with whatsapp – I want to use this as my primary phone and I am a developer as well and I have developed Firefox plugins for the browser in the past. However, without whatsapp, I cannot connect with my friends and family and this would seriously inhibit my usage on this phone. I also would like to hack around and file bugs :) I am sure many developers would love to have this app… I understand the complexity of talking to a company (facebook?) perhaps? but my point is it’s one of the must haves for a phone nowadays…

        Thanks.
        Zhong

        1. Max wrote on May 28th, 2014 at 01:59:

          Zhong, take a look at Loqui IM for Firefox OS. It support WhatsApp perfectly.

          1. Zhong wrote on May 28th, 2014 at 02:31:

            Awesome. Thanks. That looks even better!

  22. Sebastian Schaetz wrote on May 27th, 2014 at 13:28:

    This looks great. The Qualcomm MSM8210 Snapdragon seems to include the Adreno 302 GPU which supports OpenCL according to [0]. Can we run OpenCL code on this phone?

    [0] http://en.wikipedia.org/wiki/Adreno

  23. Benoît Vernier wrote on May 27th, 2014 at 13:53:

    I wish there could be Bluetooth 4.0

    1. Robert wrote on May 27th, 2014 at 23:36:

      Me too :-(

      I’d truly buy it if there was support for it.

      1. Alex wrote on May 28th, 2014 at 06:09:

        Me too, no BlueTooth 4 is a barrier for me.

  24. Fabricio Zuardi wrote on May 27th, 2014 at 14:06:

    What are the remaining non-free pieces of the puzzle left on this Flame reference device?

    Is there a wiki or mdn page listing all the blobs used by Flame’s Gonk?

    Wifi driver? NFC? GPS? Front-facing Camera? Both cameras?

    Is the phone usable with those removed? Can it make phone calls or access the Internet?

    Bug https://bugzilla.mozilla.org/show_bug.cgi?id=1001486 looks like one that may contain relevant information about those questions, but it is restricted so I can’t read it :(

    Is Mozilla working towards reducing the number of non-free bits in the next Flame reference devices? If so, how? And how can we (developers and the community) help showing Qualcomm and T2Mobile that freedom, privacy and control over the hardware we pay for is an important thing for us (my guess is that giving them money might not be the best way).

    Ideas?

    1. Fabricio Zuardi wrote on May 27th, 2014 at 15:47:

      Perhaps a start for my own answer/research is this script https://github.com/mozilla-b2g/device-flame/blob/master/extract-files.sh

      Looks like a lot of important stuff can’t be compiled from source yet…

      This meta bug might be a good candidate to track for improvements on the freedom front https://bugzilla.mozilla.org/show_bug.cgi?id=1009139 and this one https://bugzilla.mozilla.org/show_bug.cgi?id=1009396 gives us some hope that this current Flame device available for pre-order could at least work as a portable computer with WiFi after the removal of all proprietary parts… would that be a safe assumption to make?

      1. Asa Dotzler wrote on May 28th, 2014 at 12:19:

        I’m personally not interested in a wifi only phone so I haven’t looked into that.

        1. Fabricio C Zuardi wrote on May 29th, 2014 at 08:15:

          And what about the other questions? Does Mozilla plan to spend resources into removing the dependencies of non-free drivers? Is this something that can be instigated on our partners? Or something that the community can help? (Can we offer incentives for reverse engineering efforts for example, would paying people to create free replacements be even legal)

          Don’t get me wrong, I recognize that releasing a phone that boots to the web given the current industry context of secrets, patents and all other non ideal/freedom disrespectful compromises is a hard task on it’s own. But since we accepted the challenge of offering an OS we might as well bring this other important issues to light.

  25. Alexandru Radovici wrote on May 27th, 2014 at 14:35:

    Hello,

    I was promissed a Firefox OS phone for development at Firefox OS App Day some time ago. I adked about it snd the official response was that is it not yet available in Romania. I see you have a phone now, is there a possibility that Mozilla would fulfill its promise?

  26. Alexandru Radovici wrote on May 27th, 2014 at 14:39:

    Hello,

    I was at Firefox OS App Day in Romania more than a year ago. I was promised a development Firefox OS phone that I never received yet. I asked about it several times, but Mozilla said it is not et available in my country. I see that you have a phone world wide available, is there any possibility that Mozilla will keep it promise and send us the phones?

    Thank you.

    1. Asa Dotzler wrote on May 28th, 2014 at 12:21:

      I don’t know who you talked to, but you should reach out to them and ask why you haven’t received the phone you were promised.

  27. Mayank Shekhar wrote on May 27th, 2014 at 17:20:

    Does it have a magnetic sensor?

    1. kelland wrote on May 27th, 2014 at 20:35:

      yes ,it have

      1. Naparagatasa wrote on June 2nd, 2014 at 05:59:

        Where can i find more information about the magnetic sensor / compass since your comment is the only that mentions it on a Google search?

  28. stanley smith wrote on May 27th, 2014 at 18:09:

    Asa,

    I’m not a developer; just someone looking for a mid-level Firefox OS phone. But I’m resistant to things made in China. Alcatel in Spain didn’t want to help with this ?

    1. TCL wrote on May 28th, 2014 at 06:11:

      Alcatel mobiles (as well as Thomson TVs) are in fact just brands of TCL – a Chinese company. So as much as I share your dislike of “made in China” stuff, Alcatel is not a cure here.

  29. paul wrote on May 27th, 2014 at 18:56:

    Is the battery removable? Is it compatible with some other popular phone battery so that replacements are easy to obtain?

    1. kelland wrote on May 27th, 2014 at 21:43:

      yes ,it can be removable, replacements may be not easy to get, but this bettery life may be lasts more than three years , when three years passed….. b2g 8.0 will be ready

  30. paul wrote on May 27th, 2014 at 18:59:

    Does the 3.5mm jack support a wired headset mic, and does plugging something into the jack physically bypass the internal mic? This should be considered an important security feature these days.

  31. Jay Turla wrote on May 27th, 2014 at 19:10:

    Waaah! I wan’t one now. :)

    I can’t wait to get this!

  32. sudheera wrote on May 27th, 2014 at 21:30:

    Cool..:)

    This phone is available in India? desperately need one phone for testing.

    1. rakesh wrote on May 27th, 2014 at 22:57:

      The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan

      So I guess there wont be any issue, you can get that in India.

    2. Fawad Hassan wrote on May 28th, 2014 at 00:54:

      Yes they providing free shipping anywhere in the world (except Japan).

  33. Bedna wrote on May 28th, 2014 at 00:30:

    Have Flame open source drivers?

  34. Fawad Hassan wrote on May 28th, 2014 at 00:52:

    This doesn’t support 4G LTE right?

    1. Asa Dotzler wrote on May 28th, 2014 at 12:21:

      Correct. This phone is 3G.

  35. Nikidroid wrote on May 28th, 2014 at 00:59:

    Looks good, it’s said developer phone. Does it mean not for sale commercially for all countries? And what does reference phone here mean?

    Thank you for people who would like to give explanation.

    1. Noak Sten wrote on May 28th, 2014 at 06:07:

      “reference phone” means that it has all components that Firefox OS supports; like NFC, dual sim, camera with flash.

      1. Nikidroid wrote on May 29th, 2014 at 06:46:

        Thanks for reply.

        Hope this Firefox OS will commercially launched for all countries.

  36. kamome wrote on May 28th, 2014 at 01:57:

    As others have mentioned, pooor WoT-ratings. Especially “scam” (people never received their products) – nogo! Petty, I would have loved to order this.

    1. Noak Sten wrote on May 28th, 2014 at 06:08:

      What is a WoT-rating?

      1. kamome wrote on May 28th, 2014 at 15:18:

        See here: https://www.mywot.com/
        BTW: Should have been “pity”, not “petty” ;)

    2. Rona wrote on May 29th, 2014 at 00:21:

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com solve all the issues for the customers. Please feel free to contact the email aftersale01@everbuying.com if you have problems, the customer service will check it and solve the problems soon.
      Many Thanks Rona

  37. kamome wrote on May 28th, 2014 at 02:02:

    Also, “green” and ethical suppliers would be welcome! (Expected, from Mozilla!)

    1. Noak Sten wrote on May 28th, 2014 at 06:09:

      Is that really so easy? I mean, how common is that? Seems to be expecting a little too much imo.

      1. kamome wrote on May 28th, 2014 at 15:27:

        No, definitely not ease! But Foxconn (if it is true) … come on!
        And I would like to urge Mozilla to persue efforts in these directions – few others do and Mozilla is not unknown, so could really make some difference here! Yes, it would be more expensive, but how much do you have to save, to accept environmental destruction, slavery (virtually) and warmongering?!

  38. Piyush Choudhary wrote on May 28th, 2014 at 03:43:

    Are google services available on flame firefox OS?

  39. Jon wrote on May 28th, 2014 at 04:24:

    I ordered the Flame this morning, now this everbuying.com is asking me for a scan of passport and credit card. Is it a joke?

    Just started the paypal dispute to get back the 170$.

    1. Rona wrote on May 29th, 2014 at 01:21:

      Hi,

      It’s rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      For orders that shipping address is different from registered paypal address,, In order to protect buyer’s Online payment security, Everbuying ask scan of passport and credit card to confirm that whether this transaction has been authorized. For your order, we had refunded you as requested.
      Everbuying service will give you a call to explain the details, and hope you can understand.

      Many Thanks Rona

  40. Brad wrote on May 28th, 2014 at 05:22:

    CDMA is a prereq for me. The only MVNOs worth their salt are CDMA (read Ting). Would it really have increased the phone’s price to include a radio that supports GSM and CDMA? The nexus 5 can do it. Apples to oranges comparison I know, but its the radio chip and maybe some copper for a different antenna. I can’t imagine it would ad too much to final cost.

    1. Asa Dotzler wrote on May 28th, 2014 at 12:23:

      Yes, it would have heavily increased the phones cost (to everyone) to have included that support.

  41. Steve L. wrote on May 28th, 2014 at 08:29:

    The ZTE phone, althoughquite affordable, seemed to lack a lot of developer support that I thought it would have. Inari config scripts were broken, the hardware manufacturer images often didnt work, the phone didnt come with fastboot enabled, etc etc. It took some solid troubleshooting to get it working.

    The phone isnt the thing stopping me from developing on this platform. The onerous build process that is right now.

  42. Rob wrote on May 28th, 2014 at 09:10:

    CDMA is essential for a developer phone. Verizon is CDMA in the US, has a huge market-share, and many corporate plans are Verizon. I’ve architected mobile apps and back-end services for a major media conglomerate so it’s not like I’m sitting in my basement whining about having to leave Verizon so I can make a fart sounds app on Firefox OS.

    I’m very disappointed that there are no plans to support it. My development phones end up being my daily use phone, and I have no desire to switch to a phone that I can’t use with my existing plan.

    Add CDMA support in v2 and you’ll get more developers and users. More developers means more apps. More apps means more market share. It’s a pretty simple relationship.

    1. Rob wrote on May 28th, 2014 at 09:59:

      *CDMA/LTE – eventually Verizon will try to dump CDMA in favor of LTE.

    2. Marko wrote on May 28th, 2014 at 11:40:

      I’m sorry, but just look at this picture: https://upload.wikimedia.org/wikipedia/commons/thumb/9/99/Cellphone-subscribers-by-technology.svg/1000px-Cellphone-subscribers-by-technology.svg.png

      CDMA just isn’t worth it.

      1. Rob wrote on May 29th, 2014 at 06:13:

        Is that world wide? Regardless, it’s not representative of developers. The last three development shops I’ve worked in had Verizon corporate plans. The reaction around my current office has been a resounding “looks cool but I have no use for a non – CDMA phone.” Anecdotal evidence to be sure, but I have no problems getting useful CDMA devices for iOS or Android.

        Just because you personally don’t see a need for it in your microcosm doesn’t mean it doesn’t exist. I’ll wait until there’s another unlocked CDMA or I’ll skip FF OS.

        1. Max wrote on May 29th, 2014 at 06:26:

          Mozilla are targeting emerging markets, these almost exclusively use GSM technologies.

          Financially it doesn’t make sense for them to produce a CDMA device just yet.

          1. Rob wrote on May 29th, 2014 at 07:52:

            I understand why CDMA adds to the cost and why CDMA isn’t in “emerging markets”, but apps drive adoption. Developers create apps. Some developers are rather tied to CDMA unfortunately.

            If no one asks for CDMA and then Mozilla says there was no demand for it, then it’s my fault for not speaking up.

            You’re not going to change my, and others, circumstances, so let Mozilla decide what’s financially logical and let developers tied somewhat to CDMA state their desire for a CDMA reference phone.

    3. Dave wrote on May 29th, 2014 at 10:31:

      And since it would be a CDMA device and not fall under the FCC Block C rules, Verizon would refuse to let it on their network.

      CDMA carriers tend to refuse to embrace BYOD, at least in the US; so why waste money putting a CDMA radio in the thing?

  43. Kevin Cox wrote on May 28th, 2014 at 10:48:

    This is great to hear. I think that this phone looks good but I am also looking forward to better devices.

  44. Bill Gianopoulos wrote on May 28th, 2014 at 13:28:

    I don;t know. This costs so much more than the ZTE Open C which just arrived and I am not sure it is any better as a developer platform.

    1. Asa Dotzler wrote on May 28th, 2014 at 13:32:

      Bill, if you don’t need a front camera, flash or autofocus features on the main camera, and NFC, you’re probably fine with the Open C. The Flame couldn’t do without those since it needed to be a complete reference device but not everyone needs every hardware feature.

  45. watcher wrote on May 28th, 2014 at 23:12:

    Instead of two cameras, have hinged one rotatable in front-back way.

    1. Cole wrote on May 29th, 2014 at 09:25:

      Game Boy Camera FTW.

  46. Henrik Uggla wrote on May 29th, 2014 at 01:28:

    Will I still be able to buy one after the pre-order time (10 June)? I’m living in Sweden.

    1. Asa Dotzler wrote on May 29th, 2014 at 17:42:

      If they’re not all sold out, yes.

  47. Marten wrote on May 29th, 2014 at 07:19:

    I’m waiting for this device since it was first anounced and am glad it is out now.

    The doubtful reputation of the online shop is the only thing holding me back from preordering it NOW.
    I think it should be high on your list sorting this out to avoid bad reputation for mozilla and FFOS/Flame if there is trouble with them.

    1. Everbuyingrep wrote on May 30th, 2014 at 17:41:

      Hi,Maten,It’s rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      Everbuying is a leading global online wholesaler with thousands of product lines featuring high-quality merchandise. Established in 2006, Everbuying sets up cooperative partnerships all over the world.

      Everbuying.com is fully PayPal verified, Norton secured on a daily basis and has been fully vetted by Verisign. Everbuying undergoes a thorough malware scan every single day with our website identity confirmed by Verisign using official records.

      Per customer service, Everbuying provide toll-free USA phone support, international phone support and a 24/7 round the clock real-time live chat service.

      Regarding logistic, Everbuying utilizes globally recognized and renowned logistics companies such as DHL for a direct-to-your-door service.
      For any issues, we are always happy to serve you; simply contact us at aftersale01@everbuying.com.
      Many thanks rona

  48. arnob wrote on May 29th, 2014 at 08:25:

    Hello.I’m from Bangladesh.I want to purchase this phone.so kindly plz inform me how can I get it? Also from where can I collect this phone?

    1. Marten wrote on May 29th, 2014 at 14:26:

      Hello arnob
      Look at the text on top of this site, the link to the online shop taking pre orders for it is to be found there: “pre-order at everbuying.com” ;-)

  49. Anders wrote on May 29th, 2014 at 14:57:

    Hi

    Will it still be possible to order after the 10-06-2014?

    1. Asa Dotzler wrote on May 29th, 2014 at 17:41:

      If they’re not all sold out, yes.

      1. Anders wrote on May 29th, 2014 at 18:07:

        So when its sold out, their is not going to be produced more?

  50. Stephan Langenau wrote on May 30th, 2014 at 02:55:

    Great. I order it for myself. A great Device for a great Price. And great for Mozilla.

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