Pre-orders start today for Flame, the Firefox OS developer phone

Update 2014-07-15: The pre-order period has ended and the Flame is now available as a standard order, with shipping in 7-10 days.

The Firefox OS Flame reference device that we announced at end of February is now available for pre-order at for $170 including free shipping.

Pre-order now.

To standardize the design, development, and testing of Firefox OS, Mozilla has partnered with a company called Thundersoft to manufacture, distribute, and update a Firefox OS reference phone called the Flame. Until now, there has been no “reference device” and the options for getting something through retail were limited.

Mid-tier phone hardware

The Flame is representative of the mid-tier phone hardware Mozilla and its partners are targeting over the coming year. It was designed for our developer and contributor community, so we worked with the manufacturer to keep the price as low as possible. We’re excited that we are able to bring a high quality reference device to our developer community at an affordable price.

The Flame will also be a great development and testing environment for third party app developers targeting Firefox OS and HTML5. The phone offers a software configurable RAM option that can be made to emulate many different devices that will be commercially available later this year.

Our partner will provide the Flame with updates to each new major version of Firefox OS and a simple mechanism for switching between different release channels; offering Nightly builds that will keep you at the forefront of Firefox OS development.

If you’ve held off on getting a Firefox OS phone because they weren’t available in your region or the phones in market didn’t meet your development and testing needs, don’t miss out on the opportunity to pre-order one of these Flame reference phones today.

Specifications & unlocked!

The Flame is unlocked from any network and comes with the bootloader unlocked.

  • Qualcomm MSM8210 Snapdragon, 1.2GHZ Dual core processor
  • 4.5” screen (FWVGA 854×480 pixels)
  • Cameras: Rear: 5MP with auto-focus and flash / Front: 2MP
  • Frequency: GSM 850/900/1800/1900MHz
    UMTS 850/900/1900/2100MHz
  • 8GB memory, MicroSD slot
  • 256MB – 1GB RAM (adjustable by developer)
  • A-GPS, NFC
  • Dual SIM Support
  • Battery capacity: 1,800 mAh
  • WiFi: 802.11 b/g/n, Bluetooth 3.0, Micro USB

NOTE: Once pre-ordered, the Flame will take approximately four weeks before it ships. The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan, please visit here for more information.

For more information:
Mozilla Developer Network guide to the Flame reference phone

About Robert Nyman [Editor emeritus]

Technical Evangelist & Editor of Mozilla Hacks. Gives talks & blogs about HTML5, JavaScript & the Open Web. Robert is a strong believer in HTML5 and the Open Web and has been working since 1999 with Front End development for the web - in Sweden and in New York City. He regularly also blogs at and loves to travel and meet people.

More articles by Robert Nyman [Editor emeritus]…


  1. Chtiland

    I’m not a mobile dev yet, but simply to support Mozilla/Firefox, I’ve just ordered mine !

    Hope to receive it soon !

    May 30th, 2014 at 08:21
  2. Zakhar

    Dear Mozilla. Thank you for bringing open source to wold!

    But there is a problem with site, according to support answers they don’t deliver to Russia at all:
    In checkout it’s not possible to finish without selecting shipment method, but there no one in list! Obviously a bug, but incompetent support of Everbuying tells me nothing.

    It’s a shame it’s impossible for me to buy/pre-order this phone for $170.

    1) Can you do something with it and fix it?
    2) Have you sold anything to Russia already? Are you considering to use another selling website?

    May 30th, 2014 at 23:31
  3. salvatore


    I’m interested in Firefox OS flame device. Can you tell me how much is the SAR value?

    Thank you

    May 31st, 2014 at 06:00
  4. Maks

    Hello! Are this phone shipping to Russia?

    May 31st, 2014 at 22:48
  5. Maks

    Hello!Can this phone shipping to Russia?

    May 31st, 2014 at 22:57
    1. Zakhar

      >Hello!Can this phone shipping to Russia?

      It seems, no. support told me (quote):
      >I am sorry for that the DHL can not send to the Russia, we can only ship by the DHL.

      I hope, Mozilla will add alternative adequate online shop, which ships to Russia.

      June 2nd, 2014 at 11:47
    2. Everbuyingrep

      Hi maks,
      It is Rona, aftersale agent from, many thanks for your query.
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, we can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact our customer support at
      Many thanks

      June 3rd, 2014 at 03:15
  6. luke morton

    The overbuying website is very poor, there are bad reviews everywhere online, why can you not buy the phone on other websites as well?

    June 1st, 2014 at 10:16
    1. Everbuyingrep

      It’s rona, after sale service agent from Thanks very much for your comments.
      Everbuying is a leading global online wholesaler with thousands of product lines featuring high-quality merchandise. Established in 2006, Everbuying sets up cooperative partnerships all over the world.
      Per customer service, Everbuying provides tickets support,international phone support and a 24/7 round the clock real-time live chat service.
      For any issues, we are always happy to serve you,simply contact us at

      June 3rd, 2014 at 02:39
  7. Zéfling

    Is It strange, the French is not in the languages list. Why is it not present?

    June 2nd, 2014 at 11:03
    1. Everbuyingrep

      Hi,Zéfling ,
      It is rona, after sale service agent from Thanks very much for your comments.
      It supports French.
      Many thanks

      June 3rd, 2014 at 02:53
      1. Zéfling

        Thanks for this response. I think my next web application will be for Firefox OS. :)

        June 3rd, 2014 at 14:43
  8. Henrik Uggla

    Will there be a Firefox pad available any time soon (world wide)?

    June 2nd, 2014 at 22:48
    1. Asa Dotzler

      We’re working on this now. The first tablet program has already started. We may have a second one starting. Stay tuned.

      June 17th, 2014 at 11:34
  9. Sergey

    Great news, but very sad is no delivery to Russia

    June 3rd, 2014 at 01:53
    1. Everbuyingrep

      Hi Henrik,
      It is Rona, aftersale agent from
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, Everbuying can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact customer support at
      Many thanks

      June 3rd, 2014 at 17:29
  10. blub

    What is the NFC chipset used in the flame? Does it support RFID?

    June 3rd, 2014 at 10:45
    1. Asa Dotzler

      The Flame is a QC Snapdragon chipset.

      June 17th, 2014 at 11:35
  11. Costa

    Just got mine!

    June 3rd, 2014 at 12:00
    1. Marten

      Hi Costa

      Go on – tell us more ! All ok with the device and delivery ?
      buyed online at everybuying ?

      …man you really can’t just say: “Just got mine!” thats a bit sadistic ;-)

      June 5th, 2014 at 02:08
  12. Luke

    Do you know if this device is ROHS / Lead free?

    June 4th, 2014 at 20:46
    1. Max

      I’d also really like to know this.

      Consumers are the only ones nowadays who can really bring about change but we need to be informed before we can make decisions.


      June 5th, 2014 at 00:28
  13. Kevin Bush

    Has anyone tried the Flame with AT&T wireless in the US? Compatible?

    June 5th, 2014 at 18:02
    1. Steve Withers

      Kevin Bush: The tech spec indicates the Flame is frequency compatible with almost all telcos in most countries who operate GSM or WCDMA networks. For UMTS it supports 850/900/1900 and 2100…which makes it compatible with AT&T as they use 850 and 1900MHz for UMTS.

      June 8th, 2014 at 02:26
    2. Asa Dotzler

      Worked for me.

      June 17th, 2014 at 11:38
  14. jay

    Hi!What about SAR?

    June 5th, 2014 at 22:18
  15. Kishor Pasha

    Does it have Gorrila Glass? Cause I have broken my KEON’s glass.

    June 8th, 2014 at 10:24
    1. Asa Dotzler

      No, the glass cover is not Gorilla Glass (one particular brand of glass cover) as far as I know.

      It is a solid piece of protective glass though. My Flame glass is holding up a lot better than my Samsung Galaxy S3’s glass, if that’s useful to you. I’ve dropped my Galaxy S3 about 10 times in two years and have three breaks in my glass as a result. I’ve tossed my Flame in the air and let it land on various hard surfaces about a dozen times and it hasn’t cracked or chipped once.

      I suspect that the difference is that Gorilla Glass can go thinner and lighter with similar protection as heavier and thicker glass covers. The Flame isn’t trying to be the lightest phone on the market because that’s not our focus but it is pretty rugged in my experience.

      June 17th, 2014 at 11:43
  16. stanley smith

    Any plans this summer for a nice laptop compatible device?

    June 8th, 2014 at 17:15
    1. Asa Dotzler

      What do you mean by “laptop compatible device”?

      June 17th, 2014 at 11:44
  17. myf


    I’m looking for an open phone without an A***d system I can’t understand. But I ignore a lot of things about firefox os.

    Can I use this phone “out of the box” with my french sim chip ?
    Can I send short sms messages with it ? (without any update nor download)

    Is the virtual-keyboard has a “swipe” mode or only a one-key-time keyboard ?

    Is there a gps map mode I can use without any data subscription, I have only a GSM-phone subscription.

    How long time does the battery stand up ? in use and in waiting phone call mode ?

    Many thanks to your answers !

    F. from France.

    June 9th, 2014 at 04:03
    1. Asa Dotzler

      You can determine SIM compatibility at

      The Flame with Firefox OS supports SMS out of the box.

      Firefox OS does not have a swipe-style keyboard (that I know of).

      We are working on a non-GPS solution for mapping. You can see more about that here It is not ready today for use but it could get closer with your help!

      The battery seems strong to me. I spent a whole week on vacation taking photos without recharging it once. I don’t do a lot of phone calls so I don’t know how it will hold up with your usage though.

      June 17th, 2014 at 11:48
  18. Ian

    Hi all,
    FYI, i have bought 3 items from, i have had no problem with them except for slow shipping. (I took the free shipping option)

    Items i purchase:

    1/ A note 2 type phone for my son, he loves it….
    2/ A Tea shirt
    3/ A 7″ Phablet for my wife.

    I have no complaints to date.

    June 10th, 2014 at 09:37
    1. Benoît Vernier

      How did you pay? Credit card or Wire transfer?

      June 10th, 2014 at 14:03
      1. Everbuyingrep

        It is Rona, aftersale agent from for your comment. accept credit card, PayPal, Wire transfer, Western Union, etc, as the payment methods.
        If need any assistance,please fell free to contact customer support at
        Many thanks

        June 11th, 2014 at 20:09
        1. Ian

          Update: My purchase of the 7″ has turned into a nightmare. I have had major problems with it, now everbuying has not replied to me for 4 days. It seems they do not want to replace the device or return my money, i presume they are are hoping i will go away.

          I must retract my previous support for everbuying and suggest they should not be used in the future.

          I will update any future developments, positive or negative.

          Ian Alexander

          June 20th, 2014 at 02:29
          1. Asa Dotzler

            Your purchase of the 7″ what?

            June 21st, 2014 at 10:01
          2. Ian

            As above: Ian wrote on June 10th, 2014 at 09:37:
            What a shame.

            June 23rd, 2014 at 00:58
  19. Joe

    I wasn’t paying attention to the preorder dates and it looks like I just missed out. Is there any possibility in extending the preorder dates? If not, when do you expect the Flame to go on sale again?

    June 13th, 2014 at 11:52
    1. Luke

      Geeksphone revolution looks like a good option for current Firefox-phone – it supports Android as well.

      There’s also some Firefox Alcatel phones.

      June 14th, 2014 at 07:44
      1. Joe

        Although the Revolution is a nice phone, the nice thing about the Flame is that it’s a tier 1 device and therefore much easier to get current updates for Firefox OS. As far as I know, the only other device in production that has that status is the ZTE Open C. As such, it would be nice to get better clarity on if or when the Flame will go back on sale.

        June 15th, 2014 at 14:11
    2. ewilly

      same problem and so same question :)

      June 15th, 2014 at 02:29
    3. Asa Dotzler

      We have more phones. The site will re-open for orders shortly. Sorry for the inconvenience.

      June 17th, 2014 at 11:49
    4. Diane Tate

      It’s back up :)

      June 20th, 2014 at 16:42
  20. ewilly

    I totally missed the dead line to preorder, is there an other way or will be an other campaign to preorder the Flame ? Thanks for your answer

    June 15th, 2014 at 02:34
    1. Asa Dotzler

      We have more phones. The site will return to taking orders shortly. Sorry for the inconvenience.

      June 17th, 2014 at 11:52
  21. Matt

    I would like to know when it will go back on sale I could really use one.
    dev apps on my nexus 4 is a pain

    June 15th, 2014 at 14:54
    1. Asa Dotzler

      We are working to get sales going again. It should be back up ASAP.

      June 17th, 2014 at 11:52
      1. Diane Tate

        And it’s back up :)

        June 20th, 2014 at 16:41
  22. Be trayed

    So Everbuying took my order (and money!!) end of May. I cannot login to my account and they tell me the phone is sold out, my order is “not prepared well” and they want to keep the money, asking me to buy something else.

    Thanks a lot Mozilla, for choosing an online shop that is totally unreliable, with very bad trust ratings.

    Thanks a lot Mozilla, for making me throw away the money for no phone after all.

    Just thank you.

    June 16th, 2014 at 01:27
    1. Asa Dotzler

      I’m sorry about your difficulties. Please contact Rona at Everbuying’s customer support at She can help you sort this out.

      June 17th, 2014 at 11:50
      1. Be trayed

        I had a ridiculously horrible support experience there for more than a week now. This is how I ended up complainig here.

        I have contacted Rona at the aftersales mail address as suggested and I hope it will turn out to be some kind of misunderstanding.

        June 17th, 2014 at 15:59
        1. Be trayed

          Unfortunately I am not very surprised I did not get any anwer to the email I sent almost a week ago. :(

          June 23rd, 2014 at 08:40
  23. Everbuyingrep

    Hi,Be trayed
    It is rona, aftersale agent from, For this item please be noted: Pre-sale Period: May 27, 2014 – June 10, 2014, Delivery time: Before June 30, 2014. After all get ready, item will be shipped out.
    Would you please provide your purchase information, Everbuying will help to solve your account issues and follow your order for you.
    For any issues, we are always happy to serve you,simply contact us at
    Many thanks

    June 16th, 2014 at 19:22
    1. Be trayed

      Hi Rona,
      thank you for your reply. I have sent you an email explaining the problem and I hope this can be sorted out.

      June 17th, 2014 at 16:02
    2. Be trayed

      Rona, I did contact you and I received no answer. This is highly unprofessional. :(

      June 23rd, 2014 at 08:42
  24. isaba

    Hello friends,

    It is now June 18th and the mobile is sold out. My question: is there any plan to have a second chance for purchasing it? If so, when and how?

    Thank you.

    June 18th, 2014 at 01:47
    1. Asa Dotzler

      Yes! We will have the ordering open again very soon.

      June 18th, 2014 at 09:44
  25. Ris

    I bought one! :)

    June 21st, 2014 at 06:37
  26. Derek

    I’ve pre-ordered in May but have yet to receive it — Just one week for the end of June. Status still shows up as “Processing”.

    June 21st, 2014 at 07:58
    1. Dmitri

      There is an info on product page that it will be (may be) available for shipping after July 10. Cancelling my order.

      June 21st, 2014 at 23:23
    2. Médiathèque

      On the website is show “Delivery time: Before July 10, 2014”

      We need to wait.

      June 22nd, 2014 at 03:01
    3. Marten

      I preordered early june and status is also “processing” for me.
      The shop site now says: Delivery time: Before July 10, 2014

      June 23rd, 2014 at 00:37
    4. Asa Dotzler

      We’re delayed by about a week in shipping because of some late-breaking changes to the version of Firefox OS going on the phones. Sorry about that. We’ll be sending an email to those who purchased when the old date was listed apologizing and explaining the short delay in processing orders.

      June 24th, 2014 at 10:05
      1. Kevin Bush

        Thanks for the update Asa. Very much anticipating the delivery of my order. Looks like good things will come to those that wait.

        June 24th, 2014 at 11:22
  27. Michael Collatz

    Same for me here, Asa Dotzler will have news on that soon.

    June 22nd, 2014 at 13:02
  28. keshava rao b


    I am from Hyderabad, India.
    I ordered for flame device on 1st day of notification i.e 05/27/2014. I have not received device, till date. Received very surprising answer from “EVERBUYING” –they are asking choose suitable replacement. Please do let me know the order cancellation procedure and how to get refunded money.

    Response from “EVERBUYING” (read below):

    Everbuying Customer Support At :06/22/2014 08:20:50 PM
    Dear keshava,

    Thank you very much for your recent message.

    Unfortunately, we are very sorry to inform you that the item you ordered is not in stock at this moment, we are waiting for restock now.

    Could you please visit our website again and choose suitable replacement?

    Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.

    Thank you so much for your continued patience and kind understanding.

    Best Regards

    June 22nd, 2014 at 21:33
    1. Flamer

      I got the “exact same reply” when I inquire about shiping. I guess this is either an automated response or an uninformed employee following a script.

      Anyways, I’m waiting until after 07/10 to see if that deadline holds.

      June 23rd, 2014 at 10:38
    2. Asa Dotzler

      This is a mistake at everbuying. Please email Rona at and ask her for assistance.

      June 24th, 2014 at 10:03
    3. Everbuyingrep


      It is rona, aftersale agent from, Everbuying apologize for this mistake, Everbuying will send email to everyone who purchase this item If Everbuying get any update notice from Mozillia Corporation.
      If need any assistance, please feel free to contact Everbuying are always happy to serve you.
      Many thanks

      June 26th, 2014 at 00:29
  29. Michael Collatz

    The “new” deadline, to be clear. The original deadline was 30.06.

    June 23rd, 2014 at 12:04
    1. Chee How

      I got an identical response as well. Seems like the response amounts to nothing.

      I’m holding out hope that they will actually ship before the deadline. I believe they will, given that Mozilla chose them to sell the phone.

      June 24th, 2014 at 03:41
      1. Asa Dotzler

        We’ve had some challenges around the version of Firefox OS that runs on these phones and we’re likely to be delayed about a week or so. We’ll be sending out a notice to those who have purchased letting them know that the shipping date has slipped a bit.

        June 24th, 2014 at 10:02
        1. SR

          I ordered on day 1, and all I get from them is a newsletter which I cant unsubscribe from.

          I’m slowly getting annoyed by them and hope they dont fuck up the order

          June 25th, 2014 at 08:59
          1. Everbuyingrep

            It is rona, aftersale agent from, Everbuying will ship out your order when everything is prepared well, if you still cant unsubscribe from newsletter ,please send email to Everbuying are always happy to serve you.
            Many thanks

            June 26th, 2014 at 00:20
  30. YemSalat

    Great news!

    But I’m wondering, how is this phone different in hardware to zte open c, which is available now for $100?

    As far as I understood they both have the same CPU, the dev phone has 1GB of RAM (?) while open c only has 512MB

    Is the screen much better on the dev phone?

    June 24th, 2014 at 07:02
    1. Asa Dotzler

      This hardware is far more complete than the ZTE Open C. For a “reference device” we need all of the hardware in the phone that our software supports. The ZTE devices does not include several critical pieces of hardware including: front-facing camera. auto-focus and flash on main camera. NFC. Dual-sim. Software-configurable RAM (up to 1GB that’s in the phone, compared to half that in the ZTE)

      That being said, the ZTE Open C is a fine device. It’s just not “complete” in terms of being able to support all of Firefox OS software development.

      June 24th, 2014 at 10:01
  31. nedo

    I’m interested in Firefox OS Flame device. Can you tell me how much is the SAR value ?
    I cannot find this information on Mozilla website https://developer.mozilla.
    Thank you

    June 24th, 2014 at 09:29
    1. Asa Dotzler

      I have no idea. Sorry.

      June 24th, 2014 at 09:57
  32. sz0tyi

    I am waiting for more powerful firefox os phone. At the moment i am using android and i think i wont swap my phone for a while but next one will be firefox os for almost sure. I think after few months or maybe a year there will be few alternatives. Respect for the mozilla guys for the work and for making their job for us. Best regards and excited waiting for first mozilla based top category phone.

    June 26th, 2014 at 05:10

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