Pre-orders start today for Flame, the Firefox OS developer phone

Update 2014-07-15: The pre-order period has ended and the Flame is now available as a standard order, with shipping in 7-10 days.

The Firefox OS Flame reference device that we announced at end of February is now available for pre-order at everbuying.com for $170 including free shipping.

Pre-order now.

To standardize the design, development, and testing of Firefox OS, Mozilla has partnered with a company called Thundersoft to manufacture, distribute, and update a Firefox OS reference phone called the Flame. Until now, there has been no “reference device” and the options for getting something through retail were limited.

Mid-tier phone hardware

The Flame is representative of the mid-tier phone hardware Mozilla and its partners are targeting over the coming year. It was designed for our developer and contributor community, so we worked with the manufacturer to keep the price as low as possible. We’re excited that we are able to bring a high quality reference device to our developer community at an affordable price.

The Flame will also be a great development and testing environment for third party app developers targeting Firefox OS and HTML5. The phone offers a software configurable RAM option that can be made to emulate many different devices that will be commercially available later this year.

Our partner will provide the Flame with updates to each new major version of Firefox OS and a simple mechanism for switching between different release channels; offering Nightly builds that will keep you at the forefront of Firefox OS development.

If you’ve held off on getting a Firefox OS phone because they weren’t available in your region or the phones in market didn’t meet your development and testing needs, don’t miss out on the opportunity to pre-order one of these Flame reference phones today.

Specifications & unlocked!

The Flame is unlocked from any network and comes with the bootloader unlocked.

  • Qualcomm MSM8210 Snapdragon, 1.2GHZ Dual core processor
  • 4.5” screen (FWVGA 854×480 pixels)
  • Cameras: Rear: 5MP with auto-focus and flash / Front: 2MP
  • Frequency: GSM 850/900/1800/1900MHz
    UMTS 850/900/1900/2100MHz
  • 8GB memory, MicroSD slot
  • 256MB – 1GB RAM (adjustable by developer)
  • A-GPS, NFC
  • Dual SIM Support
  • Battery capacity: 1,800 mAh
  • WiFi: 802.11 b/g/n, Bluetooth 3.0, Micro USB

NOTE: Once pre-ordered, the Flame will take approximately four weeks before it ships. The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan, please visit here for more information.

For more information:
Mozilla Developer Network guide to the Flame reference phone

About Robert Nyman [Editor emeritus]

Technical Evangelist & Editor of Mozilla Hacks. Gives talks & blogs about HTML5, JavaScript & the Open Web. Robert is a strong believer in HTML5 and the Open Web and has been working since 1999 with Front End development for the web - in Sweden and in New York City. He regularly also blogs at http://robertnyman.com and loves to travel and meet people.

More articles by Robert Nyman [Editor emeritus]…


222 comments

  1. Matt Brubeck

    What size(s) of SIM card does the Flame support?

    May 27th, 2014 at 09:09

    1. Asa Dotzler

      It has two standard (mini-SIM) SIM slots.

      May 27th, 2014 at 09:16

      1. Marcio

        Having a reference phone that developers can buy is a great deal for a development of a phone. This is more effective IMHO than the model of community folks waiting for a free phone.

        May 27th, 2014 at 11:33

        1. Asa Dotzler

          Marcio, yeah, that’s our hope. Well, we’re going to do both and hope that works better than doing neither :)

          May 28th, 2014 at 12:10

          1. Marcio

            Good for Mozilla to have someone like you involved.

            May 28th, 2014 at 13:32

    2. Frederik

      Two Mini-SIM.

      May 27th, 2014 at 09:16

    3. Pier Chang

      2 slot of Normal SIM

      May 27th, 2014 at 20:00

  2. Rowan Lewis

    The specs say “Music format: AMR, MP3, OGG, WAV” which is slightly ambiguous given how people use it. Is this OGG Vorbis only, or is OGG Opus also supported?

    May 27th, 2014 at 09:24

    1. nemo

      Rowan, I’m kinda curious about that myself. Seems likely that software decoding would be available, since it has been integrated into Firefox on desktop/mobile for a while now, but I kinda wonder about the state of opus in hardware.

      May 27th, 2014 at 09:41

    2. Jim Davis

      What , no FLAC? Big mistake, but can prob easily be added

      May 27th, 2014 at 11:59

    3. Luke

      Are mp4/m4a files supported on FirefoxOS in general? Android OS usually supports it, meaning we can access files from iTunesU etc.

      May 27th, 2014 at 22:39

  3. sam

    No SD card slot? That would be handy if you are regularly booting different OS versions.

    May 27th, 2014 at 09:32

    1. Asa Dotzler

      There is an SD card slot.

      May 27th, 2014 at 09:48

  4. Joe

    Is there any information about T2Mobile / Mozilla’s process in making sure the components are ethically sourced and handled? Concerning both mineral sources (e.g. no conflict coltan) and working conditions for those doing the manufacturing (e.g. no child labor)?

    May 27th, 2014 at 09:33

    1. Asa Dotzler

      No.

      May 27th, 2014 at 09:48

      1. webmonkey

        it would be great if mozilla could work towards ethical sourcing for the next iteration.

        maybe partner with the good people at fairphone?

        mozilla is so much cooler then war and deforestation :P

        May 28th, 2014 at 02:12

    2. Martin

      I belive that Foxconn is collaborating with Mozilla around the hardware. Do i need to say more… big turn of that made me unhype the whole thing around me and my friends.

      May 27th, 2014 at 13:53

      1. Mark

        My God, give them a break already. Do you know how hard it is to bring a cell phone to market? This is a DEVELOPER/EARLY ADOPTER phone. Feel free to complain to the OEMS who hopefully end up making Firefox OS powered devices about how their plastic should be sourced.

        No need for you to go around bad mouthing the Flame. People are asking for FLAC, keyboards, and the kitchen sink. This isn’t the be-all end-all phone for normal end users who are cross-shopping vs the iPhone 5s or Samsung Galaxy S5.

        May 28th, 2014 at 10:18

        1. Max

          Well said. Peeps need to remember its intended purpose: a developer reference device. Hopefully other manufacturers will jump on-board soon.

          May 28th, 2014 at 11:10

        2. jhall

          Agreed.

          Mozilla’s mission of opening up the smartphone ecosystem and moving it into lower cost markets is already incredibly difficult.

          FFOS still may not succeed! I think we can all agree that Mozilla’s current mission is noble and good on its current merits alone.

          If people have a problem with how devices are made, complain to the people actually making the devices (or at least google). Mozilla is just an easy target because they are open and try to be principled. This is just lazy activism. (see the EME complaints, the rage should have been directed towards google, microsoft, apple)

          If all these would-be do gooders want Mozilla to have any sort of leverage for their pet projects, maybe Mozilla needs to actually have some leverage first. For example, if FFOS is used by hundreds of millions of people then maybe they can exert some influence over device manufactures.

          I have an novel concept, how about we all make sure mozilla succeeds in its primary missions (hard) and then move onto peripheral missions (even harder).

          May 28th, 2014 at 11:24

  5. Robert

    Can the phone be operated as a WiFi-only VoIP phone, without SIM cards?

    May 27th, 2014 at 09:38

    1. Asa Dotzler

      The phone supports Wi-Fi and Firefox OS.

      May 27th, 2014 at 10:07

  6. Christoph Burgdorfer

    Hi there,

    the ecommerce website doesn’t seem to have the very best WebOfTrust rating, to be honest. I wouldn’t buy from there.

    https://www.mywot.com/en/scorecard/everbuying.com

    May 27th, 2014 at 09:39

    1. Asa Dotzler

      Yeah. I hope our experience with them will be better and enough people will share that feedback with WOT.

      May 27th, 2014 at 10:07

      1. Benoît Vernier

        Can I ask why you chose them instead of another, trustful website?

        May 27th, 2014 at 14:20

        1. Asa Dotzler

          This was our partner’s partner. Mozilla instigated this device, but we’re not making it, shipping it, or supporting it. That’s all Thundersoft/T2Mobile. We are definitely looking into better options if there’s a next time.

          May 28th, 2014 at 12:13

    2. Jason Johnston

      Yikes, they included my password in plain text in the registration confirmation email. Really not inspiring confidence. :0

      May 27th, 2014 at 10:51

      1. Rona

        Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
        For Express Checkout Payment customer,Everbuying.com will help register the account and send information to the customer,which can help him track and follow orders easily.
        Please feel free to contact the email aftersale01@everbuying.com if need any help.
        Many Thanks Rona

        May 29th, 2014 at 00:16

      2. Rona

        Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
        You should have used “Express Checkout” without registering. In this case, Everbuying.com will automatically generate an account and send the user name and initial password to the customer, which can helps to track the orders. You can change the password any time.
        Please feel free to contact aftersale01@everbuying.com for any other questions.

        Rona

        May 29th, 2014 at 02:06

    3. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com will solve all the issues for all the customers, please feel free to contact the email aftersale01@everbuying.com.
      Many Thanks Rona

      May 29th, 2014 at 00:15

  7. Patrick

    For how long will the Flame receive updates?

    May 27th, 2014 at 09:54

    1. Asa Dotzler

      We currently have a contract for one year of updates. By then, I’m hopeful we’ll have the architecture to support a community update system that will allow this and other unlocked Firefox OS phones to get updates beyond that initial period. Also, if we need to, we can always extend the contract for a longer period. I think we’ll have community discussions about where best to put the money and effort.

      May 27th, 2014 at 10:06

  8. deedend

    No radio FM?

    May 27th, 2014 at 09:58

    1. Asa Dotzler

      Yes, it has an FM radio.

      May 27th, 2014 at 10:03

      1. Luke

        Glad to hear it – that is one advantage over the similarly priced Geeksphone – along with the RAM usage emulator.

        Does T2Mobile have anything to do with T-Mobile?

        May 27th, 2014 at 18:45

        1. Asa Dotzler

          Nope. T2Mobile is a joint venture between Thundersoft (a mobile software integration firm) and TCL/Alcatel (a handset manufacturer.) Nothing to do with T-Mobile

          May 28th, 2014 at 12:14

  9. Lodewijk

    4.5” screen (FWVGA 854×480 pixels)

    You okay? Sorry, this is not acceptable for me. This race towards high res screens is a very good thing improving design freedom and user experience.

    FHD is a minimum for me personally. It would definitely be worth the extra money thrown at it. Remember, people walk around with something to look at first and foremost! 170usd is very accessible though.

    May 27th, 2014 at 10:12

    1. Asa Dotzler

      Lodewijk, I too prefer super-high resolution screens but that’s not Firefox OS’s current target market and this phone is meant to be a reference phone for Firefox OS development.

      May 27th, 2014 at 10:23

  10. prebijak

    “The Flame ships free to anywhere in the world except for Japan.”

    Does this mean that Flame doesn’t ship to Japan at all, or that the shipping isn’t free?

    Also why is Japan an exception? What are the differences between Japan certified phones and standard ones?

    May 27th, 2014 at 10:19

    1. Asa Dotzler

      Prebijak, we had to do a different certification for shipping into Japan. The Japanese article linked above explains it. There will be a separate ordering process for Japan.

      May 27th, 2014 at 10:23

      1. Andrew MacKinnon

        Is there a page with the details written in English?

        May 28th, 2014 at 20:32

  11. Tim

    This is so exciting; can’t wait to start developing on this.

    Question: one aspect of the Firefox OS that I love is the ability to have it go into a docking station then use it as a full-fledged PC with keyboard + monitor, etc.

    Will there be a docking station available for this?

    May 27th, 2014 at 10:21

    1. Asa Dotzler

      Not at this time. Maybe for Flame v2?

      May 27th, 2014 at 10:27

      1. Brandon Frohs

        Would *love* to have this feature. I originally backed the Ubuntu Edge with this being one of the main features I was looking forward to.

        Psst, if there was any sort of crowdfunding for a Firefox OS phone that could do this (with a way to run PHP or node.js, say with a VM), I would definitely put money down on it.

        May 27th, 2014 at 12:31

  12. Justin

    The site you guys are selling this through unfortunately has a very confusing purchasing flow. I tried to buy one but ended up giving up. I guess I will wait for when I can buy it through a different channel. Ho hum.

    May 27th, 2014 at 10:23

    1. Asa Dotzler

      Justin, I’m looking into this. Can you say more?

      May 27th, 2014 at 10:27

    2. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Could you kindly give everbuying.com more information about this so that they can solve the issue .Please kindly sent email to aftersale01@everbuying.com ,the customer service will check it and solve the issue .
      Many Thanks Rona

      May 29th, 2014 at 00:18

  13. Servando Salazar

    Do you plan on releasing a version with CDMA support? I’d love to use this, and try it out, but my provider is uses a CDMA network here in the USA.

    … one day LTE will be everywhere.

    May 27th, 2014 at 10:24

    1. Asa Dotzler

      Not at this time. Perhaps a cheap pre-paid SIM from another carrier is an option?

      May 27th, 2014 at 10:27

  14. Élie Michel

    I get a strong WoT warning when I try to access everbuying…
    Is everything OK ?

    May 27th, 2014 at 10:27

    1. Asa Dotzler

      Élie, we’re looking into that. Thanks for raising it. I don’t think there is any danger here.

      May 27th, 2014 at 10:33

    2. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com is ok .please feel free to contact the email aftersale01@everbuying.com if you have problems with the company ,the customer service will check it and solve the problems soon.
      Many thanks Rona

      May 29th, 2014 at 00:19

    3. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com takes your shopping experience and security very seriously. Everbuying.com is PayPal verified, Norton secured on a daily basis and have been fully vetted by Verisign; the website is submitted to a thorough malware scan every day with website identity confirmed by Verisign using official records.
      For any other questions, please feel free to contact the email aftersale01@everbuying.com.

      May 29th, 2014 at 02:07

  15. Élie Michel

    Actually I understand WoT: the buying interface is completely inconsistant.
    For example I’ve been asked for my Name and Address *four* times.

    May 27th, 2014 at 10:59

    1. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Please feel free to contact the email aftersale01@everbuying.com if you have problems,customer service will check it and solve the problems soon.
      Many Thanks Rona

      May 29th, 2014 at 00:20

    2. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com will confirm the address again if they could not find out the customer’s address in Google .Please feel free to contact the email aftersale01@everbuying.com if you have been confirmed 4 times,customer service will check it and solve the problems soon.
      Many Thanks Rona

      May 29th, 2014 at 01:03

    3. Rona

      Hi ,Firstly, Everbuying.com is PayPal verified, Norton secured on a daily basis and have been fully vetted by Verisign; the website is submitted to a thorough malware scan every day with website identity confirmed by Verisign using official records.

      As for the confirming times, the website only double confirms user’s name and address. Four times of confirming conflicts against our standard purchase flow. If you still have this problem, please feel free to contact aftersale01@everbuying.com, customer service will help you solve the problems.
      Many thanks Rona

      May 29th, 2014 at 01:25

  16. Dan

    This is good news, looks like an actually good phone. I have been using the ZTE Open to test my apps but I feel this will really show the true potential (especially to my bosses) when showing off Firefox OS

    May 27th, 2014 at 11:31

  17. Willy Aguirre

    What kind of support it has? hardware ?

    May 27th, 2014 at 12:28

  18. Brandon Frohs

    Is this supported on Verizon’s network? I compared the specs with http://en.wikipedia.org/wiki/Cellular_frequencies, but am not entirely sure which parts are important.

    May 27th, 2014 at 12:34

    1. Adam Williamson

      I believe it’d be fine on all U.S. networks except T-Mobile (which is ‘AWS’, usually listed as 1700MHz). In general should be fine on anything except CDMA or AWS networks (as well as T-Mobile, Canada has a few AWS networks – Wind, Mobilicity, Public Mobile, all the small new ones – and there’s a few others around the world, I think, but don’t have details).

      May 27th, 2014 at 18:06

      1. Adam Roach

        Adam:

        The T-Mobile AWS spectrum is legacy; they’re phasing it out and re-farming it for their LTE Advanced deployment. T-Mobile picked up a huge swath of 1900 MHz spectrum across pretty much every US market as part of it’s “break up fee” when the AT&T merger fell through.

        More to the point: I have a Flame passing 3.5G (HSDPA) data on T-Mobile’s network right now: https://dl.dropboxusercontent.com/u/53717247/flame-tmo-hspa.jpg

        May 28th, 2014 at 11:53

      2. Brandon Frohs

        Well, Verizon is listed as CDMA for 3G (which I still run into pretty often in my area), so I’m guessing that means Verizon would work in 4G areas (LTE), but not anywhere else?

        May 28th, 2014 at 12:22

    2. Adam Roach

      Brandon:

      It’s not a matter of frequencies; it’s a matter of protocols. Verizon and Sprint use the CDMA family of technologies. The Flame implements the GSM family of technologies (EDGE, UMTS, HSDPA), which Verizion and Sprint have not deployed (and almost certainly never will deploy).

      May 28th, 2014 at 12:14

  19. Eduard Gotwig

    Excellent. I am really looking forward to this. The conditions for me are top notch. My current smartphone has a 3″ screen, so this is a nice update. Also the resolution looks super fine to me, when the display does not get easily scretches or anything. Asa Dotzler, can you tell me if the image I see above is some photo mockup stuff, or a actual photo? Regarding the screen quality.

    170$ are 125€, alright to me.

    What I hope to do with this phone is test the maximum potential of WebGL on such phones. Can you tell me about anything in this section, Asa Dotzler?
    All in all, I think this thing looks really nice. I have a question about the input for audio: can I use my ordinary headphones?

    May 27th, 2014 at 12:34

    1. Asa Dotzler

      The image above is a render. The phone is high quality. The display is solid but not high resolution. I haven’t scratched my screen after a month of carying in my pocket and dropping it several times.

      May 27th, 2014 at 13:26

  20. Vavooon

    What about battery life?

    May 27th, 2014 at 12:54

    1. Asa Dotzler

      Battery life is good. It will get better. It will get better sooner with more help.

      May 27th, 2014 at 13:24

      1. Vavooon

        Could you tell the digits? :)
        What improvements do you expect?

        May 27th, 2014 at 14:22

        1. Asa Dotzler

          I’ve been using it for a couple of months, as my daily driver for the last month or so and I go about two days between charges. If I’m using it a lot, like spending an hour testing the camera and gallery, or playing angrybirds, then the battery goes faster.

          May 28th, 2014 at 12:17

  21. Ricki

    Cool hw features and FFOS rocks…but the phone is useless if it does not run whatsapp..

    May 27th, 2014 at 13:21

    1. Asa Dotzler

      Ricki, useless for what? This is a developer device. Our developer community doesn’t rely on Whatsapp does it?

      May 27th, 2014 at 13:27

      1. Ricki

        B/c there is no point in developing for a plaftorm that will not be widely adopted. So, not only your developer community relies on Whatsapp, the success of FFOS itself relies on it! Sad, I know, reminds me of PCs on the 90’s.

        May 27th, 2014 at 17:41

        1. Max

          Loqui IM for Firefox OS supports WhatsApp. Do your research before making stupid comments.

          May 28th, 2014 at 01:55

        2. Noak Sten

          It’s the common catch 22 problem. But it has nothing to do with a developer device. I don’t understand how you could spin this piece of news into something negative.

          May 28th, 2014 at 06:13

      2. Zhong

        Hi Asa,

        First – Great job guys! I can’t wait to get hands on this device.

        Ok here’s the deal with whatsapp – I want to use this as my primary phone and I am a developer as well and I have developed Firefox plugins for the browser in the past. However, without whatsapp, I cannot connect with my friends and family and this would seriously inhibit my usage on this phone. I also would like to hack around and file bugs :) I am sure many developers would love to have this app… I understand the complexity of talking to a company (facebook?) perhaps? but my point is it’s one of the must haves for a phone nowadays…

        Thanks.
        Zhong

        May 27th, 2014 at 22:41

        1. Max

          Zhong, take a look at Loqui IM for Firefox OS. It support WhatsApp perfectly.

          May 28th, 2014 at 01:59

          1. Zhong

            Awesome. Thanks. That looks even better!

            May 28th, 2014 at 02:31

  22. Sebastian Schaetz

    This looks great. The Qualcomm MSM8210 Snapdragon seems to include the Adreno 302 GPU which supports OpenCL according to [0]. Can we run OpenCL code on this phone?

    [0] http://en.wikipedia.org/wiki/Adreno

    May 27th, 2014 at 13:28

  23. Benoît Vernier

    I wish there could be Bluetooth 4.0

    May 27th, 2014 at 13:53

    1. Robert

      Me too :-(

      I’d truly buy it if there was support for it.

      May 27th, 2014 at 23:36

      1. Alex

        Me too, no BlueTooth 4 is a barrier for me.

        May 28th, 2014 at 06:09

  24. Fabricio Zuardi

    What are the remaining non-free pieces of the puzzle left on this Flame reference device?

    Is there a wiki or mdn page listing all the blobs used by Flame’s Gonk?

    Wifi driver? NFC? GPS? Front-facing Camera? Both cameras?

    Is the phone usable with those removed? Can it make phone calls or access the Internet?

    Bug https://bugzilla.mozilla.org/show_bug.cgi?id=1001486 looks like one that may contain relevant information about those questions, but it is restricted so I can’t read it :(

    Is Mozilla working towards reducing the number of non-free bits in the next Flame reference devices? If so, how? And how can we (developers and the community) help showing Qualcomm and T2Mobile that freedom, privacy and control over the hardware we pay for is an important thing for us (my guess is that giving them money might not be the best way).

    Ideas?

    May 27th, 2014 at 14:06

    1. Fabricio Zuardi

      Perhaps a start for my own answer/research is this script https://github.com/mozilla-b2g/device-flame/blob/master/extract-files.sh

      Looks like a lot of important stuff can’t be compiled from source yet…

      This meta bug might be a good candidate to track for improvements on the freedom front https://bugzilla.mozilla.org/show_bug.cgi?id=1009139 and this one https://bugzilla.mozilla.org/show_bug.cgi?id=1009396 gives us some hope that this current Flame device available for pre-order could at least work as a portable computer with WiFi after the removal of all proprietary parts… would that be a safe assumption to make?

      May 27th, 2014 at 15:47

      1. Asa Dotzler

        I’m personally not interested in a wifi only phone so I haven’t looked into that.

        May 28th, 2014 at 12:19

        1. Fabricio C Zuardi

          And what about the other questions? Does Mozilla plan to spend resources into removing the dependencies of non-free drivers? Is this something that can be instigated on our partners? Or something that the community can help? (Can we offer incentives for reverse engineering efforts for example, would paying people to create free replacements be even legal)

          Don’t get me wrong, I recognize that releasing a phone that boots to the web given the current industry context of secrets, patents and all other non ideal/freedom disrespectful compromises is a hard task on it’s own. But since we accepted the challenge of offering an OS we might as well bring this other important issues to light.

          May 29th, 2014 at 08:15

  25. Alexandru Radovici

    Hello,

    I was promissed a Firefox OS phone for development at Firefox OS App Day some time ago. I adked about it snd the official response was that is it not yet available in Romania. I see you have a phone now, is there a possibility that Mozilla would fulfill its promise?

    May 27th, 2014 at 14:35

  26. Alexandru Radovici

    Hello,

    I was at Firefox OS App Day in Romania more than a year ago. I was promised a development Firefox OS phone that I never received yet. I asked about it several times, but Mozilla said it is not et available in my country. I see that you have a phone world wide available, is there any possibility that Mozilla will keep it promise and send us the phones?

    Thank you.

    May 27th, 2014 at 14:39

    1. Asa Dotzler

      I don’t know who you talked to, but you should reach out to them and ask why you haven’t received the phone you were promised.

      May 28th, 2014 at 12:21

  27. Mayank Shekhar

    Does it have a magnetic sensor?

    May 27th, 2014 at 17:20

    1. kelland

      yes ,it have

      May 27th, 2014 at 20:35

      1. Naparagatasa

        Where can i find more information about the magnetic sensor / compass since your comment is the only that mentions it on a Google search?

        June 2nd, 2014 at 05:59

  28. stanley smith

    Asa,

    I’m not a developer; just someone looking for a mid-level Firefox OS phone. But I’m resistant to things made in China. Alcatel in Spain didn’t want to help with this ?

    May 27th, 2014 at 18:09

    1. TCL

      Alcatel mobiles (as well as Thomson TVs) are in fact just brands of TCL – a Chinese company. So as much as I share your dislike of “made in China” stuff, Alcatel is not a cure here.

      May 28th, 2014 at 06:11

  29. paul

    Is the battery removable? Is it compatible with some other popular phone battery so that replacements are easy to obtain?

    May 27th, 2014 at 18:56

    1. kelland

      yes ,it can be removable, replacements may be not easy to get, but this bettery life may be lasts more than three years , when three years passed….. b2g 8.0 will be ready

      May 27th, 2014 at 21:43

  30. paul

    Does the 3.5mm jack support a wired headset mic, and does plugging something into the jack physically bypass the internal mic? This should be considered an important security feature these days.

    May 27th, 2014 at 18:59

  31. Jay Turla

    Waaah! I wan’t one now. :)

    I can’t wait to get this!

    May 27th, 2014 at 19:10

  32. sudheera

    Cool..:)

    This phone is available in India? desperately need one phone for testing.

    May 27th, 2014 at 21:30

    1. rakesh

      The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan

      So I guess there wont be any issue, you can get that in India.

      May 27th, 2014 at 22:57

    2. Fawad Hassan

      Yes they providing free shipping anywhere in the world (except Japan).

      May 28th, 2014 at 00:54

  33. Bedna

    Have Flame open source drivers?

    May 28th, 2014 at 00:30

  34. Fawad Hassan

    This doesn’t support 4G LTE right?

    May 28th, 2014 at 00:52

    1. Asa Dotzler

      Correct. This phone is 3G.

      May 28th, 2014 at 12:21

  35. Nikidroid

    Looks good, it’s said developer phone. Does it mean not for sale commercially for all countries? And what does reference phone here mean?

    Thank you for people who would like to give explanation.

    May 28th, 2014 at 00:59

    1. Noak Sten

      “reference phone” means that it has all components that Firefox OS supports; like NFC, dual sim, camera with flash.

      May 28th, 2014 at 06:07

      1. Nikidroid

        Thanks for reply.

        Hope this Firefox OS will commercially launched for all countries.

        May 29th, 2014 at 06:46

  36. kamome

    As others have mentioned, pooor WoT-ratings. Especially “scam” (people never received their products) – nogo! Petty, I would have loved to order this.

    May 28th, 2014 at 01:57

    1. Noak Sten

      What is a WoT-rating?

      May 28th, 2014 at 06:08

      1. kamome

        See here: https://www.mywot.com/
        BTW: Should have been “pity”, not “petty” ;)

        May 28th, 2014 at 15:18

    2. Rona

      Hi,It’s Rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      Everbuying.com solve all the issues for the customers. Please feel free to contact the email aftersale01@everbuying.com if you have problems, the customer service will check it and solve the problems soon.
      Many Thanks Rona

      May 29th, 2014 at 00:21

  37. kamome

    Also, “green” and ethical suppliers would be welcome! (Expected, from Mozilla!)

    May 28th, 2014 at 02:02

    1. Noak Sten

      Is that really so easy? I mean, how common is that? Seems to be expecting a little too much imo.

      May 28th, 2014 at 06:09

      1. kamome

        No, definitely not ease! But Foxconn (if it is true) … come on!
        And I would like to urge Mozilla to persue efforts in these directions – few others do and Mozilla is not unknown, so could really make some difference here! Yes, it would be more expensive, but how much do you have to save, to accept environmental destruction, slavery (virtually) and warmongering?!

        May 28th, 2014 at 15:27

  38. Piyush Choudhary

    Are google services available on flame firefox OS?

    May 28th, 2014 at 03:43

  39. Jon

    I ordered the Flame this morning, now this everbuying.com is asking me for a scan of passport and credit card. Is it a joke?

    Just started the paypal dispute to get back the 170$.

    May 28th, 2014 at 04:24

    1. Rona

      Hi,

      It’s rona, after sale service agent from everbuying.com. Thank you very much for your comment. We want to extend our apologies for any inconvenience that may have been caused.
      For orders that shipping address is different from registered paypal address,, In order to protect buyer’s Online payment security, Everbuying ask scan of passport and credit card to confirm that whether this transaction has been authorized. For your order, we had refunded you as requested.
      Everbuying service will give you a call to explain the details, and hope you can understand.

      Many Thanks Rona

      May 29th, 2014 at 01:21

  40. Brad

    CDMA is a prereq for me. The only MVNOs worth their salt are CDMA (read Ting). Would it really have increased the phone’s price to include a radio that supports GSM and CDMA? The nexus 5 can do it. Apples to oranges comparison I know, but its the radio chip and maybe some copper for a different antenna. I can’t imagine it would ad too much to final cost.

    May 28th, 2014 at 05:22

    1. Asa Dotzler

      Yes, it would have heavily increased the phones cost (to everyone) to have included that support.

      May 28th, 2014 at 12:23

  41. Steve L.

    The ZTE phone, althoughquite affordable, seemed to lack a lot of developer support that I thought it would have. Inari config scripts were broken, the hardware manufacturer images often didnt work, the phone didnt come with fastboot enabled, etc etc. It took some solid troubleshooting to get it working.

    The phone isnt the thing stopping me from developing on this platform. The onerous build process that is right now.

    May 28th, 2014 at 08:29

  42. Rob

    CDMA is essential for a developer phone. Verizon is CDMA in the US, has a huge market-share, and many corporate plans are Verizon. I’ve architected mobile apps and back-end services for a major media conglomerate so it’s not like I’m sitting in my basement whining about having to leave Verizon so I can make a fart sounds app on Firefox OS.

    I’m very disappointed that there are no plans to support it. My development phones end up being my daily use phone, and I have no desire to switch to a phone that I can’t use with my existing plan.

    Add CDMA support in v2 and you’ll get more developers and users. More developers means more apps. More apps means more market share. It’s a pretty simple relationship.

    May 28th, 2014 at 09:10

    1. Rob

      *CDMA/LTE – eventually Verizon will try to dump CDMA in favor of LTE.

      May 28th, 2014 at 09:59

    2. Marko

      I’m sorry, but just look at this picture: https://upload.wikimedia.org/wikipedia/commons/thumb/9/99/Cellphone-subscribers-by-technology.svg/1000px-Cellphone-subscribers-by-technology.svg.png

      CDMA just isn’t worth it.

      May 28th, 2014 at 11:40

      1. Rob

        Is that world wide? Regardless, it’s not representative of developers. The last three development shops I’ve worked in had Verizon corporate plans. The reaction around my current office has been a resounding “looks cool but I have no use for a non – CDMA phone.” Anecdotal evidence to be sure, but I have no problems getting useful CDMA devices for iOS or Android.

        Just because you personally don’t see a need for it in your microcosm doesn’t mean it doesn’t exist. I’ll wait until there’s another unlocked CDMA or I’ll skip FF OS.

        May 29th, 2014 at 06:13

        1. Max

          Mozilla are targeting emerging markets, these almost exclusively use GSM technologies.

          Financially it doesn’t make sense for them to produce a CDMA device just yet.

          May 29th, 2014 at 06:26

          1. Rob

            I understand why CDMA adds to the cost and why CDMA isn’t in “emerging markets”, but apps drive adoption. Developers create apps. Some developers are rather tied to CDMA unfortunately.

            If no one asks for CDMA and then Mozilla says there was no demand for it, then it’s my fault for not speaking up.

            You’re not going to change my, and others, circumstances, so let Mozilla decide what’s financially logical and let developers tied somewhat to CDMA state their desire for a CDMA reference phone.

            May 29th, 2014 at 07:52

    3. Dave

      And since it would be a CDMA device and not fall under the FCC Block C rules, Verizon would refuse to let it on their network.

      CDMA carriers tend to refuse to embrace BYOD, at least in the US; so why waste money putting a CDMA radio in the thing?

      May 29th, 2014 at 10:31

  43. Kevin Cox

    This is great to hear. I think that this phone looks good but I am also looking forward to better devices.

    May 28th, 2014 at 10:48

  44. Bill Gianopoulos

    I don;t know. This costs so much more than the ZTE Open C which just arrived and I am not sure it is any better as a developer platform.

    May 28th, 2014 at 13:28

    1. Asa Dotzler

      Bill, if you don’t need a front camera, flash or autofocus features on the main camera, and NFC, you’re probably fine with the Open C. The Flame couldn’t do without those since it needed to be a complete reference device but not everyone needs every hardware feature.

      May 28th, 2014 at 13:32

  45. watcher

    Instead of two cameras, have hinged one rotatable in front-back way.

    May 28th, 2014 at 23:12

    1. Cole

      Game Boy Camera FTW.

      May 29th, 2014 at 09:25

  46. Henrik Uggla

    Will I still be able to buy one after the pre-order time (10 June)? I’m living in Sweden.

    May 29th, 2014 at 01:28

    1. Asa Dotzler

      If they’re not all sold out, yes.

      May 29th, 2014 at 17:42

  47. Marten

    I’m waiting for this device since it was first anounced and am glad it is out now.

    The doubtful reputation of the online shop is the only thing holding me back from preordering it NOW.
    I think it should be high on your list sorting this out to avoid bad reputation for mozilla and FFOS/Flame if there is trouble with them.

    May 29th, 2014 at 07:19

    1. Everbuyingrep

      Hi,Maten,It’s rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      Everbuying is a leading global online wholesaler with thousands of product lines featuring high-quality merchandise. Established in 2006, Everbuying sets up cooperative partnerships all over the world.

      Everbuying.com is fully PayPal verified, Norton secured on a daily basis and has been fully vetted by Verisign. Everbuying undergoes a thorough malware scan every single day with our website identity confirmed by Verisign using official records.

      Per customer service, Everbuying provide toll-free USA phone support, international phone support and a 24/7 round the clock real-time live chat service.

      Regarding logistic, Everbuying utilizes globally recognized and renowned logistics companies such as DHL for a direct-to-your-door service.
      For any issues, we are always happy to serve you; simply contact us at aftersale01@everbuying.com.
      Many thanks rona

      May 30th, 2014 at 17:41

  48. arnob

    Hello.I’m from Bangladesh.I want to purchase this phone.so kindly plz inform me how can I get it? Also from where can I collect this phone?

    May 29th, 2014 at 08:25

    1. Marten

      Hello arnob
      Look at the text on top of this site, the link to the online shop taking pre orders for it is to be found there: “pre-order at everbuying.com” ;-)

      May 29th, 2014 at 14:26

  49. Anders

    Hi

    Will it still be possible to order after the 10-06-2014?

    May 29th, 2014 at 14:57

    1. Asa Dotzler

      If they’re not all sold out, yes.

      May 29th, 2014 at 17:41

      1. Anders

        So when its sold out, their is not going to be produced more?

        May 29th, 2014 at 18:07

  50. Stephan Langenau

    Great. I order it for myself. A great Device for a great Price. And great for Mozilla.

    May 30th, 2014 at 02:55

  51. Chtiland

    I’m not a mobile dev yet, but simply to support Mozilla/Firefox, I’ve just ordered mine !

    Hope to receive it soon !

    May 30th, 2014 at 08:21

  52. Zakhar

    Dear Mozilla. Thank you for bringing open source to wold!

    But there is a problem with everbuying.com site, according to support answers they don’t deliver to Russia at all:
    In checkout it’s not possible to finish without selecting shipment method, but there no one in list! Obviously a bug, but incompetent support of Everbuying tells me nothing.

    It’s a shame it’s impossible for me to buy/pre-order this phone for $170.

    1) Can you do something with it and fix it?
    2) Have you sold anything to Russia already? Are you considering to use another selling website?

    May 30th, 2014 at 23:31

  53. salvatore

    Hi,

    I’m interested in Firefox OS flame device. Can you tell me how much is the SAR value?

    Thank you

    May 31st, 2014 at 06:00

  54. Maks

    Hello! Are this phone shipping to Russia?

    May 31st, 2014 at 22:48

  55. Maks

    Hello!Can this phone shipping to Russia?

    May 31st, 2014 at 22:57

    1. Zakhar

      >Hello!Can this phone shipping to Russia?

      It seems, no. Everbuying.com support told me (quote):
      >I am sorry for that the DHL can not send to the Russia, we can only ship by the DHL.

      I hope, Mozilla will add alternative adequate online shop, which ships to Russia.

      June 2nd, 2014 at 11:47

    2. Everbuyingrep

      Hi maks,
      It is Rona, aftersale agent from everbuying.com, many thanks for your query.
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, we can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact our customer support at http://support.everbuying.com.
      Many thanks

      June 3rd, 2014 at 03:15

  56. luke morton

    The overbuying website is very poor, there are bad reviews everywhere online, why can you not buy the phone on other websites as well?

    June 1st, 2014 at 10:16

    1. Everbuyingrep

      Hi,luke,
      It’s rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      Everbuying is a leading global online wholesaler with thousands of product lines featuring high-quality merchandise. Established in 2006, Everbuying sets up cooperative partnerships all over the world.
      Per customer service, Everbuying provides tickets support,international phone support and a 24/7 round the clock real-time live chat service.
      For any issues, we are always happy to serve you,simply contact us at aftersale01@everbuying.com.

      June 3rd, 2014 at 02:39

  57. Zéfling

    Is It strange, the French is not in the languages list. Why is it not present?

    June 2nd, 2014 at 11:03

    1. Everbuyingrep

      Hi,Zéfling ,
      It is rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      It supports French.
      Many thanks

      June 3rd, 2014 at 02:53

      1. Zéfling

        Thanks for this response. I think my next web application will be for Firefox OS. :)

        June 3rd, 2014 at 14:43

  58. Henrik Uggla

    Will there be a Firefox pad available any time soon (world wide)?

    June 2nd, 2014 at 22:48

    1. Asa Dotzler

      We’re working on this now. The first tablet program has already started. We may have a second one starting. Stay tuned.

      June 17th, 2014 at 11:34

  59. Sergey

    Great news, but very sad is no delivery to Russia

    June 3rd, 2014 at 01:53

    1. Everbuyingrep

      Hi Henrik,
      It is Rona, aftersale agent from everbuying.com.
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, Everbuying can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact customer support at http://support.everbuying.com.
      Many thanks

      June 3rd, 2014 at 17:29

  60. blub

    What is the NFC chipset used in the flame? Does it support RFID?

    June 3rd, 2014 at 10:45

    1. Asa Dotzler

      The Flame is a QC Snapdragon chipset.

      June 17th, 2014 at 11:35

  61. Costa

    Just got mine!

    June 3rd, 2014 at 12:00

    1. Marten

      Hi Costa

      Go on – tell us more ! All ok with the device and delivery ?
      buyed online at everybuying ?

      …man you really can’t just say: “Just got mine!” thats a bit sadistic ;-)

      June 5th, 2014 at 02:08

  62. Luke

    Do you know if this device is ROHS / Lead free?

    June 4th, 2014 at 20:46

    1. Max

      I’d also really like to know this.

      Consumers are the only ones nowadays who can really bring about change but we need to be informed before we can make decisions.

      Cheers

      June 5th, 2014 at 00:28

  63. Kevin Bush

    Has anyone tried the Flame with AT&T wireless in the US? Compatible?

    June 5th, 2014 at 18:02

    1. Steve Withers

      Kevin Bush: The tech spec indicates the Flame is frequency compatible with almost all telcos in most countries who operate GSM or WCDMA networks. For UMTS it supports 850/900/1900 and 2100…which makes it compatible with AT&T as they use 850 and 1900MHz for UMTS.

      June 8th, 2014 at 02:26

    2. Asa Dotzler

      Worked for me.

      June 17th, 2014 at 11:38

  64. jay

    Hi!What about SAR?

    June 5th, 2014 at 22:18

  65. Kishor Pasha

    Does it have Gorrila Glass? Cause I have broken my KEON’s glass.

    June 8th, 2014 at 10:24

    1. Asa Dotzler

      No, the glass cover is not Gorilla Glass (one particular brand of glass cover) as far as I know.

      It is a solid piece of protective glass though. My Flame glass is holding up a lot better than my Samsung Galaxy S3’s glass, if that’s useful to you. I’ve dropped my Galaxy S3 about 10 times in two years and have three breaks in my glass as a result. I’ve tossed my Flame in the air and let it land on various hard surfaces about a dozen times and it hasn’t cracked or chipped once.

      I suspect that the difference is that Gorilla Glass can go thinner and lighter with similar protection as heavier and thicker glass covers. The Flame isn’t trying to be the lightest phone on the market because that’s not our focus but it is pretty rugged in my experience.

      June 17th, 2014 at 11:43

  66. stanley smith

    Any plans this summer for a nice laptop compatible device?

    June 8th, 2014 at 17:15

    1. Asa Dotzler

      What do you mean by “laptop compatible device”?

      June 17th, 2014 at 11:44

  67. myf

    Hello,

    I’m looking for an open phone without an A***d system I can’t understand. But I ignore a lot of things about firefox os.

    Can I use this phone “out of the box” with my french sim chip ?
    Can I send short sms messages with it ? (without any update nor download)

    Is the virtual-keyboard has a “swipe” mode or only a one-key-time keyboard ?

    Is there a gps map mode I can use without any data subscription, I have only a GSM-phone subscription.

    How long time does the battery stand up ? in use and in waiting phone call mode ?

    Many thanks to your answers !

    F. from France.

    June 9th, 2014 at 04:03

    1. Asa Dotzler

      You can determine SIM compatibility at http://maps.mobileworldlive.com/

      The Flame with Firefox OS supports SMS out of the box.

      Firefox OS does not have a swipe-style keyboard (that I know of).

      We are working on a non-GPS solution for mapping. You can see more about that here https://location.services.mozilla.com/ It is not ready today for use but it could get closer with your help!

      The battery seems strong to me. I spent a whole week on vacation taking photos without recharging it once. I don’t do a lot of phone calls so I don’t know how it will hold up with your usage though.

      June 17th, 2014 at 11:48

  68. Ian

    Hi all,
    FYI, i have bought 3 items from everbuying.com, i have had no problem with them except for slow shipping. (I took the free shipping option)

    Items i purchase:

    1/ A note 2 type phone for my son, he loves it….
    2/ A Tea shirt
    3/ A 7″ Phablet for my wife.

    I have no complaints to date.

    June 10th, 2014 at 09:37

    1. Benoît Vernier

      How did you pay? Credit card or Wire transfer?

      June 10th, 2014 at 14:03

      1. Everbuyingrep

        Hi,Bneoit,
        It is Rona, aftersale agent from everbuying.com.Thanks for your comment.
        Everbuying.com accept credit card, PayPal, Wire transfer, Western Union, etc, as the payment methods.
        If need any assistance,please fell free to contact customer support at http://support.everbuying.com.
        Many thanks

        June 11th, 2014 at 20:09

        1. Ian

          Update: My purchase of the 7″ has turned into a nightmare. I have had major problems with it, now everbuying has not replied to me for 4 days. It seems they do not want to replace the device or return my money, i presume they are are hoping i will go away.

          I must retract my previous support for everbuying and suggest they should not be used in the future.

          I will update any future developments, positive or negative.

          Ian Alexander

          June 20th, 2014 at 02:29

          1. Asa Dotzler

            Your purchase of the 7″ what?

            June 21st, 2014 at 10:01

          2. Ian

            As above: Ian wrote on June 10th, 2014 at 09:37:
            What a shame.

            June 23rd, 2014 at 00:58

  69. Joe

    I wasn’t paying attention to the preorder dates and it looks like I just missed out. Is there any possibility in extending the preorder dates? If not, when do you expect the Flame to go on sale again?

    June 13th, 2014 at 11:52

    1. Luke

      Geeksphone revolution looks like a good option for current Firefox-phone – it supports Android as well. http://geeksphone.com/

      There’s also some Firefox Alcatel phones.

      June 14th, 2014 at 07:44

      1. Joe

        Although the Revolution is a nice phone, the nice thing about the Flame is that it’s a tier 1 device and therefore much easier to get current updates for Firefox OS. As far as I know, the only other device in production that has that status is the ZTE Open C. As such, it would be nice to get better clarity on if or when the Flame will go back on sale.

        June 15th, 2014 at 14:11

    2. ewilly

      same problem and so same question :)

      June 15th, 2014 at 02:29

    3. Asa Dotzler

      We have more phones. The site will re-open for orders shortly. Sorry for the inconvenience.

      June 17th, 2014 at 11:49

    4. Diane Tate

      It’s back up :)

      June 20th, 2014 at 16:42

  70. ewilly

    I totally missed the dead line to preorder, is there an other way or will be an other campaign to preorder the Flame ? Thanks for your answer

    June 15th, 2014 at 02:34

    1. Asa Dotzler

      We have more phones. The site will return to taking orders shortly. Sorry for the inconvenience.

      June 17th, 2014 at 11:52

  71. Matt

    I would like to know when it will go back on sale I could really use one.
    dev apps on my nexus 4 is a pain

    June 15th, 2014 at 14:54

    1. Asa Dotzler

      We are working to get sales going again. It should be back up ASAP.

      June 17th, 2014 at 11:52

      1. Diane Tate

        And it’s back up :)

        June 20th, 2014 at 16:41

  72. Be trayed

    So Everbuying took my order (and money!!) end of May. I cannot login to my account and they tell me the phone is sold out, my order is “not prepared well” and they want to keep the money, asking me to buy something else.

    Thanks a lot Mozilla, for choosing an online shop that is totally unreliable, with very bad trust ratings.

    Thanks a lot Mozilla, for making me throw away the money for no phone after all.

    Just thank you.

    June 16th, 2014 at 01:27

    1. Asa Dotzler

      I’m sorry about your difficulties. Please contact Rona at Everbuying’s customer support at http://support.everbuying.com. She can help you sort this out.

      June 17th, 2014 at 11:50

      1. Be trayed

        I had a ridiculously horrible support experience there for more than a week now. This is how I ended up complainig here.

        I have contacted Rona at the aftersales mail address as suggested and I hope it will turn out to be some kind of misunderstanding.

        June 17th, 2014 at 15:59

        1. Be trayed

          Unfortunately I am not very surprised I did not get any anwer to the email I sent almost a week ago. :(

          June 23rd, 2014 at 08:40

  73. Everbuyingrep

    Hi,Be trayed
    It is rona, aftersale agent from everbuying.com, For this item please be noted: Pre-sale Period: May 27, 2014 – June 10, 2014, Delivery time: Before June 30, 2014. After all get ready, item will be shipped out.
    Would you please provide your purchase information, Everbuying will help to solve your account issues and follow your order for you.
    For any issues, we are always happy to serve you,simply contact us at aftersale01@everbuying.com.
    Many thanks

    June 16th, 2014 at 19:22

    1. Be trayed

      Hi Rona,
      thank you for your reply. I have sent you an email explaining the problem and I hope this can be sorted out.

      June 17th, 2014 at 16:02

    2. Be trayed

      Rona, I did contact you and I received no answer. This is highly unprofessional. :(

      June 23rd, 2014 at 08:42

  74. isaba

    Hello friends,

    It is now June 18th and the mobile is sold out. My question: is there any plan to have a second chance for purchasing it? If so, when and how?

    Thank you.

    June 18th, 2014 at 01:47

    1. Asa Dotzler

      Yes! We will have the ordering open again very soon.

      June 18th, 2014 at 09:44

  75. Ris

    I bought one! :)

    June 21st, 2014 at 06:37

  76. Derek

    I’ve pre-ordered in May but have yet to receive it — Just one week for the end of June. Status still shows up as “Processing”.

    June 21st, 2014 at 07:58

    1. Dmitri

      There is an info on product page that it will be (may be) available for shipping after July 10. Cancelling my order.

      June 21st, 2014 at 23:23

    2. Médiathèque

      On the website is show “Delivery time: Before July 10, 2014”

      We need to wait.

      June 22nd, 2014 at 03:01

    3. Marten

      I preordered early june and status is also “processing” for me.
      The shop site now says: Delivery time: Before July 10, 2014

      June 23rd, 2014 at 00:37

    4. Asa Dotzler

      We’re delayed by about a week in shipping because of some late-breaking changes to the version of Firefox OS going on the phones. Sorry about that. We’ll be sending an email to those who purchased when the old date was listed apologizing and explaining the short delay in processing orders.

      June 24th, 2014 at 10:05

      1. Kevin Bush

        Thanks for the update Asa. Very much anticipating the delivery of my order. Looks like good things will come to those that wait.

        June 24th, 2014 at 11:22

  77. Michael Collatz

    Same for me here, Asa Dotzler will have news on that soon.

    June 22nd, 2014 at 13:02

  78. keshava rao b

    Hi,

    I am from Hyderabad, India.
    I ordered for flame device on 1st day of notification i.e 05/27/2014. I have not received device, till date. Received very surprising answer from “EVERBUYING” –they are asking choose suitable replacement. Please do let me know the order cancellation procedure and how to get refunded money.

    Response from “EVERBUYING” (read below):

    Everbuying Customer Support At :06/22/2014 08:20:50 PM
    Dear keshava,

    Thank you very much for your recent message.

    Unfortunately, we are very sorry to inform you that the item you ordered is not in stock at this moment, we are waiting for restock now.

    Could you please visit our website again and choose suitable replacement?

    Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.

    Thank you so much for your continued patience and kind understanding.

    Best Regards
    Robert

    June 22nd, 2014 at 21:33

    1. Flamer

      I got the “exact same reply” when I inquire about shiping. I guess this is either an automated response or an uninformed employee following a script.

      Anyways, I’m waiting until after 07/10 to see if that deadline holds.

      June 23rd, 2014 at 10:38

    2. Asa Dotzler

      This is a mistake at everbuying. Please email Rona at aftersale01@everbuying.com and ask her for assistance.

      June 24th, 2014 at 10:03

    3. Everbuyingrep

      Hi,keshava,

      It is rona, aftersale agent from everbuying.com, Everbuying apologize for this mistake, Everbuying will send email to everyone who purchase this item If Everbuying get any update notice from Mozillia Corporation.
      If need any assistance, please feel free to contact aftersale01@everbuying.com. Everbuying are always happy to serve you.
      Many thanks

      June 26th, 2014 at 00:29

  79. Michael Collatz

    The “new” deadline, to be clear. The original deadline was 30.06.

    June 23rd, 2014 at 12:04

    1. Chee How

      I got an identical response as well. Seems like the response amounts to nothing.

      I’m holding out hope that they will actually ship before the deadline. I believe they will, given that Mozilla chose them to sell the phone.

      June 24th, 2014 at 03:41

      1. Asa Dotzler

        We’ve had some challenges around the version of Firefox OS that runs on these phones and we’re likely to be delayed about a week or so. We’ll be sending out a notice to those who have purchased letting them know that the shipping date has slipped a bit.

        June 24th, 2014 at 10:02

        1. SR

          I ordered on day 1, and all I get from them is a newsletter which I cant unsubscribe from.

          I’m slowly getting annoyed by them and hope they dont fuck up the order

          June 25th, 2014 at 08:59

          1. Everbuyingrep

            Hi,SR
            It is rona, aftersale agent from everbuying.com, Everbuying will ship out your order when everything is prepared well, if you still cant unsubscribe from newsletter ,please send email to aftersale01@everbuying.com. Everbuying are always happy to serve you.
            Many thanks

            June 26th, 2014 at 00:20

  80. YemSalat

    Great news!

    But I’m wondering, how is this phone different in hardware to zte open c, which is available now for $100?

    As far as I understood they both have the same CPU, the dev phone has 1GB of RAM (?) while open c only has 512MB

    Is the screen much better on the dev phone?

    June 24th, 2014 at 07:02

    1. Asa Dotzler

      This hardware is far more complete than the ZTE Open C. For a “reference device” we need all of the hardware in the phone that our software supports. The ZTE devices does not include several critical pieces of hardware including: front-facing camera. auto-focus and flash on main camera. NFC. Dual-sim. Software-configurable RAM (up to 1GB that’s in the phone, compared to half that in the ZTE)

      That being said, the ZTE Open C is a fine device. It’s just not “complete” in terms of being able to support all of Firefox OS software development.

      June 24th, 2014 at 10:01

  81. nedo

    Hi,
    I’m interested in Firefox OS Flame device. Can you tell me how much is the SAR value https://en.wikipedia.org/wiki/Specific_absorption_rate ?
    I cannot find this information on Mozilla website https://developer.mozilla.
    org/en-US/Firefox_OS/Developer_phone_guide/Flame.
    Thank you

    June 24th, 2014 at 09:29

    1. Asa Dotzler

      I have no idea. Sorry.

      June 24th, 2014 at 09:57

  82. sz0tyi

    I am waiting for more powerful firefox os phone. At the moment i am using android and i think i wont swap my phone for a while but next one will be firefox os for almost sure. I think after few months or maybe a year there will be few alternatives. Respect for the mozilla guys for the work and for making their job for us. Best regards and excited waiting for first mozilla based top category phone.

    June 26th, 2014 at 05:10

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