Mozilla

Pre-orders start today for Flame, the Firefox OS developer phone

Update 2014-07-15: The pre-order period has ended and the Flame is now available as a standard order, with shipping in 7-10 days.

The Firefox OS Flame reference device that we announced at end of February is now available for pre-order at everbuying.com for $170 including free shipping.

Pre-order now.

To standardize the design, development, and testing of Firefox OS, Mozilla has partnered with a company called Thundersoft to manufacture, distribute, and update a Firefox OS reference phone called the Flame. Until now, there has been no “reference device” and the options for getting something through retail were limited.

Mid-tier phone hardware

The Flame is representative of the mid-tier phone hardware Mozilla and its partners are targeting over the coming year. It was designed for our developer and contributor community, so we worked with the manufacturer to keep the price as low as possible. We’re excited that we are able to bring a high quality reference device to our developer community at an affordable price.

The Flame will also be a great development and testing environment for third party app developers targeting Firefox OS and HTML5. The phone offers a software configurable RAM option that can be made to emulate many different devices that will be commercially available later this year.

Our partner will provide the Flame with updates to each new major version of Firefox OS and a simple mechanism for switching between different release channels; offering Nightly builds that will keep you at the forefront of Firefox OS development.

If you’ve held off on getting a Firefox OS phone because they weren’t available in your region or the phones in market didn’t meet your development and testing needs, don’t miss out on the opportunity to pre-order one of these Flame reference phones today.

Specifications & unlocked!

The Flame is unlocked from any network and comes with the bootloader unlocked.

  • Qualcomm MSM8210 Snapdragon, 1.2GHZ Dual core processor
  • 4.5” screen (FWVGA 854×480 pixels)
  • Cameras: Rear: 5MP with auto-focus and flash / Front: 2MP
  • Frequency: GSM 850/900/1800/1900MHz
    UMTS 850/900/1900/2100MHz
  • 8GB memory, MicroSD slot
  • 256MB – 1GB RAM (adjustable by developer)
  • A-GPS, NFC
  • Dual SIM Support
  • Battery capacity: 1,800 mAh
  • WiFi: 802.11 b/g/n, Bluetooth 3.0, Micro USB

NOTE: Once pre-ordered, the Flame will take approximately four weeks before it ships. The Flame ships free to anywhere in the world except for Japan. If you want to pre-order a Flame device certified for use in Japan, please visit here for more information.

For more information:
Mozilla Developer Network guide to the Flame reference phone

222 comments

Comments are now closed.

  1. Chtiland wrote on May 30th, 2014 at 08:21:

    I’m not a mobile dev yet, but simply to support Mozilla/Firefox, I’ve just ordered mine !

    Hope to receive it soon !

  2. Zakhar wrote on May 30th, 2014 at 23:31:

    Dear Mozilla. Thank you for bringing open source to wold!

    But there is a problem with everbuying.com site, according to support answers they don’t deliver to Russia at all:
    In checkout it’s not possible to finish without selecting shipment method, but there no one in list! Obviously a bug, but incompetent support of Everbuying tells me nothing.

    It’s a shame it’s impossible for me to buy/pre-order this phone for $170.

    1) Can you do something with it and fix it?
    2) Have you sold anything to Russia already? Are you considering to use another selling website?

  3. salvatore wrote on May 31st, 2014 at 06:00:

    Hi,

    I’m interested in Firefox OS flame device. Can you tell me how much is the SAR value?

    Thank you

  4. Maks wrote on May 31st, 2014 at 22:48:

    Hello! Are this phone shipping to Russia?

  5. Maks wrote on May 31st, 2014 at 22:57:

    Hello!Can this phone shipping to Russia?

    1. Zakhar wrote on June 2nd, 2014 at 11:47:

      >Hello!Can this phone shipping to Russia?

      It seems, no. Everbuying.com support told me (quote):
      >I am sorry for that the DHL can not send to the Russia, we can only ship by the DHL.

      I hope, Mozilla will add alternative adequate online shop, which ships to Russia.

    2. Everbuyingrep wrote on June 3rd, 2014 at 03:15:

      Hi maks,
      It is Rona, aftersale agent from everbuying.com, many thanks for your query.
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, we can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact our customer support at http://support.everbuying.com.
      Many thanks

  6. luke morton wrote on June 1st, 2014 at 10:16:

    The overbuying website is very poor, there are bad reviews everywhere online, why can you not buy the phone on other websites as well?

    1. Everbuyingrep wrote on June 3rd, 2014 at 02:39:

      Hi,luke,
      It’s rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      Everbuying is a leading global online wholesaler with thousands of product lines featuring high-quality merchandise. Established in 2006, Everbuying sets up cooperative partnerships all over the world.
      Per customer service, Everbuying provides tickets support,international phone support and a 24/7 round the clock real-time live chat service.
      For any issues, we are always happy to serve you,simply contact us at aftersale01@everbuying.com.

  7. Zéfling wrote on June 2nd, 2014 at 11:03:

    Is It strange, the French is not in the languages list. Why is it not present?

    1. Everbuyingrep wrote on June 3rd, 2014 at 02:53:

      Hi,Zéfling ,
      It is rona, after sale service agent from everbuying.com. Thanks very much for your comments.
      It supports French.
      Many thanks

      1. Zéfling wrote on June 3rd, 2014 at 14:43:

        Thanks for this response. I think my next web application will be for Firefox OS. :)

  8. Henrik Uggla wrote on June 2nd, 2014 at 22:48:

    Will there be a Firefox pad available any time soon (world wide)?

    1. Asa Dotzler wrote on June 17th, 2014 at 11:34:

      We’re working on this now. The first tablet program has already started. We may have a second one starting. Stay tuned.

  9. Sergey wrote on June 3rd, 2014 at 01:53:

    Great news, but very sad is no delivery to Russia

    1. Everbuyingrep wrote on June 3rd, 2014 at 17:29:

      Hi Henrik,
      It is Rona, aftersale agent from everbuying.com.
      Unfortunately, according to DHL company policy and the local Russian customs policy, orders cannot be shipped to Russia using DHL. However, Everbuying can ship using flat rate shipping which will take more than 25 days. If you would like to use this shipping method, please contact customer support at http://support.everbuying.com.
      Many thanks

  10. blub wrote on June 3rd, 2014 at 10:45:

    What is the NFC chipset used in the flame? Does it support RFID?

    1. Asa Dotzler wrote on June 17th, 2014 at 11:35:

      The Flame is a QC Snapdragon chipset.

  11. Costa wrote on June 3rd, 2014 at 12:00:

    Just got mine!

    1. Marten wrote on June 5th, 2014 at 02:08:

      Hi Costa

      Go on – tell us more ! All ok with the device and delivery ?
      buyed online at everybuying ?

      …man you really can’t just say: “Just got mine!” thats a bit sadistic ;-)

  12. Luke wrote on June 4th, 2014 at 20:46:

    Do you know if this device is ROHS / Lead free?

    1. Max wrote on June 5th, 2014 at 00:28:

      I’d also really like to know this.

      Consumers are the only ones nowadays who can really bring about change but we need to be informed before we can make decisions.

      Cheers

  13. Kevin Bush wrote on June 5th, 2014 at 18:02:

    Has anyone tried the Flame with AT&T wireless in the US? Compatible?

    1. Steve Withers wrote on June 8th, 2014 at 02:26:

      Kevin Bush: The tech spec indicates the Flame is frequency compatible with almost all telcos in most countries who operate GSM or WCDMA networks. For UMTS it supports 850/900/1900 and 2100…which makes it compatible with AT&T as they use 850 and 1900MHz for UMTS.

    2. Asa Dotzler wrote on June 17th, 2014 at 11:38:

      Worked for me.

  14. jay wrote on June 5th, 2014 at 22:18:

    Hi!What about SAR?

  15. Kishor Pasha wrote on June 8th, 2014 at 10:24:

    Does it have Gorrila Glass? Cause I have broken my KEON’s glass.

    1. Asa Dotzler wrote on June 17th, 2014 at 11:43:

      No, the glass cover is not Gorilla Glass (one particular brand of glass cover) as far as I know.

      It is a solid piece of protective glass though. My Flame glass is holding up a lot better than my Samsung Galaxy S3′s glass, if that’s useful to you. I’ve dropped my Galaxy S3 about 10 times in two years and have three breaks in my glass as a result. I’ve tossed my Flame in the air and let it land on various hard surfaces about a dozen times and it hasn’t cracked or chipped once.

      I suspect that the difference is that Gorilla Glass can go thinner and lighter with similar protection as heavier and thicker glass covers. The Flame isn’t trying to be the lightest phone on the market because that’s not our focus but it is pretty rugged in my experience.

  16. stanley smith wrote on June 8th, 2014 at 17:15:

    Any plans this summer for a nice laptop compatible device?

    1. Asa Dotzler wrote on June 17th, 2014 at 11:44:

      What do you mean by “laptop compatible device”?

  17. myf wrote on June 9th, 2014 at 04:03:

    Hello,

    I’m looking for an open phone without an A***d system I can’t understand. But I ignore a lot of things about firefox os.

    Can I use this phone “out of the box” with my french sim chip ?
    Can I send short sms messages with it ? (without any update nor download)

    Is the virtual-keyboard has a “swipe” mode or only a one-key-time keyboard ?

    Is there a gps map mode I can use without any data subscription, I have only a GSM-phone subscription.

    How long time does the battery stand up ? in use and in waiting phone call mode ?

    Many thanks to your answers !

    F. from France.

    1. Asa Dotzler wrote on June 17th, 2014 at 11:48:

      You can determine SIM compatibility at http://maps.mobileworldlive.com/

      The Flame with Firefox OS supports SMS out of the box.

      Firefox OS does not have a swipe-style keyboard (that I know of).

      We are working on a non-GPS solution for mapping. You can see more about that here https://location.services.mozilla.com/ It is not ready today for use but it could get closer with your help!

      The battery seems strong to me. I spent a whole week on vacation taking photos without recharging it once. I don’t do a lot of phone calls so I don’t know how it will hold up with your usage though.

  18. Ian wrote on June 10th, 2014 at 09:37:

    Hi all,
    FYI, i have bought 3 items from everbuying.com, i have had no problem with them except for slow shipping. (I took the free shipping option)

    Items i purchase:

    1/ A note 2 type phone for my son, he loves it….
    2/ A Tea shirt
    3/ A 7″ Phablet for my wife.

    I have no complaints to date.

    1. Benoît Vernier wrote on June 10th, 2014 at 14:03:

      How did you pay? Credit card or Wire transfer?

      1. Everbuyingrep wrote on June 11th, 2014 at 20:09:

        Hi,Bneoit,
        It is Rona, aftersale agent from everbuying.com.Thanks for your comment.
        Everbuying.com accept credit card, PayPal, Wire transfer, Western Union, etc, as the payment methods.
        If need any assistance,please fell free to contact customer support at http://support.everbuying.com.
        Many thanks

        1. Ian wrote on June 20th, 2014 at 02:29:

          Update: My purchase of the 7″ has turned into a nightmare. I have had major problems with it, now everbuying has not replied to me for 4 days. It seems they do not want to replace the device or return my money, i presume they are are hoping i will go away.

          I must retract my previous support for everbuying and suggest they should not be used in the future.

          I will update any future developments, positive or negative.

          Ian Alexander

          1. Asa Dotzler wrote on June 21st, 2014 at 10:01:

            Your purchase of the 7″ what?

          2. Ian wrote on June 23rd, 2014 at 00:58:

            As above: Ian wrote on June 10th, 2014 at 09:37:
            What a shame.

  19. Joe wrote on June 13th, 2014 at 11:52:

    I wasn’t paying attention to the preorder dates and it looks like I just missed out. Is there any possibility in extending the preorder dates? If not, when do you expect the Flame to go on sale again?

    1. Luke wrote on June 14th, 2014 at 07:44:

      Geeksphone revolution looks like a good option for current Firefox-phone – it supports Android as well. http://geeksphone.com/

      There’s also some Firefox Alcatel phones.

      1. Joe wrote on June 15th, 2014 at 14:11:

        Although the Revolution is a nice phone, the nice thing about the Flame is that it’s a tier 1 device and therefore much easier to get current updates for Firefox OS. As far as I know, the only other device in production that has that status is the ZTE Open C. As such, it would be nice to get better clarity on if or when the Flame will go back on sale.

    2. ewilly wrote on June 15th, 2014 at 02:29:

      same problem and so same question :)

    3. Asa Dotzler wrote on June 17th, 2014 at 11:49:

      We have more phones. The site will re-open for orders shortly. Sorry for the inconvenience.

    4. Diane Tate wrote on June 20th, 2014 at 16:42:

      It’s back up :)

  20. ewilly wrote on June 15th, 2014 at 02:34:

    I totally missed the dead line to preorder, is there an other way or will be an other campaign to preorder the Flame ? Thanks for your answer

    1. Asa Dotzler wrote on June 17th, 2014 at 11:52:

      We have more phones. The site will return to taking orders shortly. Sorry for the inconvenience.

  21. Matt wrote on June 15th, 2014 at 14:54:

    I would like to know when it will go back on sale I could really use one.
    dev apps on my nexus 4 is a pain

    1. Asa Dotzler wrote on June 17th, 2014 at 11:52:

      We are working to get sales going again. It should be back up ASAP.

      1. Diane Tate wrote on June 20th, 2014 at 16:41:

        And it’s back up :)

  22. Be trayed wrote on June 16th, 2014 at 01:27:

    So Everbuying took my order (and money!!) end of May. I cannot login to my account and they tell me the phone is sold out, my order is “not prepared well” and they want to keep the money, asking me to buy something else.

    Thanks a lot Mozilla, for choosing an online shop that is totally unreliable, with very bad trust ratings.

    Thanks a lot Mozilla, for making me throw away the money for no phone after all.

    Just thank you.

    1. Asa Dotzler wrote on June 17th, 2014 at 11:50:

      I’m sorry about your difficulties. Please contact Rona at Everbuying’s customer support at http://support.everbuying.com. She can help you sort this out.

      1. Be trayed wrote on June 17th, 2014 at 15:59:

        I had a ridiculously horrible support experience there for more than a week now. This is how I ended up complainig here.

        I have contacted Rona at the aftersales mail address as suggested and I hope it will turn out to be some kind of misunderstanding.

        1. Be trayed wrote on June 23rd, 2014 at 08:40:

          Unfortunately I am not very surprised I did not get any anwer to the email I sent almost a week ago. :(

  23. Everbuyingrep wrote on June 16th, 2014 at 19:22:

    Hi,Be trayed
    It is rona, aftersale agent from everbuying.com, For this item please be noted: Pre-sale Period: May 27, 2014 – June 10, 2014, Delivery time: Before June 30, 2014. After all get ready, item will be shipped out.
    Would you please provide your purchase information, Everbuying will help to solve your account issues and follow your order for you.
    For any issues, we are always happy to serve you,simply contact us at aftersale01@everbuying.com.
    Many thanks

    1. Be trayed wrote on June 17th, 2014 at 16:02:

      Hi Rona,
      thank you for your reply. I have sent you an email explaining the problem and I hope this can be sorted out.

    2. Be trayed wrote on June 23rd, 2014 at 08:42:

      Rona, I did contact you and I received no answer. This is highly unprofessional. :(

  24. isaba wrote on June 18th, 2014 at 01:47:

    Hello friends,

    It is now June 18th and the mobile is sold out. My question: is there any plan to have a second chance for purchasing it? If so, when and how?

    Thank you.

    1. Asa Dotzler wrote on June 18th, 2014 at 09:44:

      Yes! We will have the ordering open again very soon.

  25. Ris wrote on June 21st, 2014 at 06:37:

    I bought one! :)

  26. Derek wrote on June 21st, 2014 at 07:58:

    I’ve pre-ordered in May but have yet to receive it — Just one week for the end of June. Status still shows up as “Processing”.

    1. Dmitri wrote on June 21st, 2014 at 23:23:

      There is an info on product page that it will be (may be) available for shipping after July 10. Cancelling my order.

    2. Médiathèque wrote on June 22nd, 2014 at 03:01:

      On the website is show “Delivery time: Before July 10, 2014″

      We need to wait.

    3. Marten wrote on June 23rd, 2014 at 00:37:

      I preordered early june and status is also “processing” for me.
      The shop site now says: Delivery time: Before July 10, 2014

    4. Asa Dotzler wrote on June 24th, 2014 at 10:05:

      We’re delayed by about a week in shipping because of some late-breaking changes to the version of Firefox OS going on the phones. Sorry about that. We’ll be sending an email to those who purchased when the old date was listed apologizing and explaining the short delay in processing orders.

      1. Kevin Bush wrote on June 24th, 2014 at 11:22:

        Thanks for the update Asa. Very much anticipating the delivery of my order. Looks like good things will come to those that wait.

  27. Michael Collatz wrote on June 22nd, 2014 at 13:02:

    Same for me here, Asa Dotzler will have news on that soon.

  28. keshava rao b wrote on June 22nd, 2014 at 21:33:

    Hi,

    I am from Hyderabad, India.
    I ordered for flame device on 1st day of notification i.e 05/27/2014. I have not received device, till date. Received very surprising answer from “EVERBUYING” –they are asking choose suitable replacement. Please do let me know the order cancellation procedure and how to get refunded money.

    Response from “EVERBUYING” (read below):

    Everbuying Customer Support At :06/22/2014 08:20:50 PM
    Dear keshava,

    Thank you very much for your recent message.

    Unfortunately, we are very sorry to inform you that the item you ordered is not in stock at this moment, we are waiting for restock now.

    Could you please visit our website again and choose suitable replacement?

    Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.

    Thank you so much for your continued patience and kind understanding.

    Best Regards
    Robert

    1. Flamer wrote on June 23rd, 2014 at 10:38:

      I got the “exact same reply” when I inquire about shiping. I guess this is either an automated response or an uninformed employee following a script.

      Anyways, I’m waiting until after 07/10 to see if that deadline holds.

    2. Asa Dotzler wrote on June 24th, 2014 at 10:03:

      This is a mistake at everbuying. Please email Rona at aftersale01@everbuying.com and ask her for assistance.

    3. Everbuyingrep wrote on June 26th, 2014 at 00:29:

      Hi,keshava,

      It is rona, aftersale agent from everbuying.com, Everbuying apologize for this mistake, Everbuying will send email to everyone who purchase this item If Everbuying get any update notice from Mozillia Corporation.
      If need any assistance, please feel free to contact aftersale01@everbuying.com. Everbuying are always happy to serve you.
      Many thanks

  29. Michael Collatz wrote on June 23rd, 2014 at 12:04:

    The “new” deadline, to be clear. The original deadline was 30.06.

    1. Chee How wrote on June 24th, 2014 at 03:41:

      I got an identical response as well. Seems like the response amounts to nothing.

      I’m holding out hope that they will actually ship before the deadline. I believe they will, given that Mozilla chose them to sell the phone.

      1. Asa Dotzler wrote on June 24th, 2014 at 10:02:

        We’ve had some challenges around the version of Firefox OS that runs on these phones and we’re likely to be delayed about a week or so. We’ll be sending out a notice to those who have purchased letting them know that the shipping date has slipped a bit.

        1. SR wrote on June 25th, 2014 at 08:59:

          I ordered on day 1, and all I get from them is a newsletter which I cant unsubscribe from.

          I’m slowly getting annoyed by them and hope they dont fuck up the order

          1. Everbuyingrep wrote on June 26th, 2014 at 00:20:

            Hi,SR
            It is rona, aftersale agent from everbuying.com, Everbuying will ship out your order when everything is prepared well, if you still cant unsubscribe from newsletter ,please send email to aftersale01@everbuying.com. Everbuying are always happy to serve you.
            Many thanks

  30. YemSalat wrote on June 24th, 2014 at 07:02:

    Great news!

    But I’m wondering, how is this phone different in hardware to zte open c, which is available now for $100?

    As far as I understood they both have the same CPU, the dev phone has 1GB of RAM (?) while open c only has 512MB

    Is the screen much better on the dev phone?

    1. Asa Dotzler wrote on June 24th, 2014 at 10:01:

      This hardware is far more complete than the ZTE Open C. For a “reference device” we need all of the hardware in the phone that our software supports. The ZTE devices does not include several critical pieces of hardware including: front-facing camera. auto-focus and flash on main camera. NFC. Dual-sim. Software-configurable RAM (up to 1GB that’s in the phone, compared to half that in the ZTE)

      That being said, the ZTE Open C is a fine device. It’s just not “complete” in terms of being able to support all of Firefox OS software development.

  31. nedo wrote on June 24th, 2014 at 09:29:

    Hi,
    I’m interested in Firefox OS Flame device. Can you tell me how much is the SAR value https://en.wikipedia.org/wiki/Specific_absorption_rate ?
    I cannot find this information on Mozilla website https://developer.mozilla.
    org/en-US/Firefox_OS/Developer_phone_guide/Flame.
    Thank you

    1. Asa Dotzler wrote on June 24th, 2014 at 09:57:

      I have no idea. Sorry.

  32. sz0tyi wrote on June 26th, 2014 at 05:10:

    I am waiting for more powerful firefox os phone. At the moment i am using android and i think i wont swap my phone for a while but next one will be firefox os for almost sure. I think after few months or maybe a year there will be few alternatives. Respect for the mozilla guys for the work and for making their job for us. Best regards and excited waiting for first mozilla based top category phone.

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